anyone having any issue of slow respond time from the server for users who located far away ? I have a user located 3000km away from the server and after typing in username and password, it takes up to 6 minutes before she manage to login.
I have asked the network team to check the network, doesn't seems like there is any issue.
currently we are using cognos express 9.5.
Slow Response time
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Martin Ryan
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- OLAP Product: TM1
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Re: Slow Response time
TM1 is generally not very good over the network. Six minutes sounds worse than usual, but generally running TM1 over a WAN is not a good idea. You either need to look at a Terminal Services/Citrix environment or use Tm1 Contributor.
Another (unlikely) scenario that might possibly be the reason if you're problem has been slightly misstated, is that a local server is starting up. Check this is disabled.
Martin
Another (unlikely) scenario that might possibly be the reason if you're problem has been slightly misstated, is that a local server is starting up. Check this is disabled.
Martin
Please do not send technical questions via private message or email. Post them in the forum where you'll probably get a faster reply, and everyone can benefit from the answers.
Jodi Ryan Family Lawyer
Jodi Ryan Family Lawyer