Page 1 of 1
Not able to see the services running for tm1 in 2008 R2
Posted: Wed Mar 21, 2012 10:40 am
by viswaraju
Hi,
I have installed TM1 9.5.2 in 2008 R2 OS the tool has installed and i can able to open the architect client as well, but under services i am unable to see this services
Tm1 admin server
Tm1 planning sample
Tm1 excel services.
tm1
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Wed Mar 21, 2012 11:15 am
by Alan Kirk
viswaraju wrote:Hi,
I have installed TM1 9.5.2 in 2008 R2 OS the tool has installed and i can able to open the architect client as well, but under services i am unable to see this services
Tm1 admin server
Tm1 planning sample
Tm1 excel services.
Might be some obvious questions but:
- Are you sure that you did a server install and not just a client install? If not, run the install package again (using the custom option) and make sure that the server options are selected.
- Are you presently logged in to the server under the same login that you specified for the services when you did the installation?
- Are you logged into the server under an Administrator login?
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Thu Mar 22, 2012 4:32 am
by viswaraju
Dear Alan,
thank you.
I have reinstalled it once again.
I have done it by selecting the custom, and error i get is please see the attached.
I have done the needs to be done for the error 1721.But still same
I have no MS Office installed, in my set up.
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Thu Mar 22, 2012 5:14 am
by Alan Kirk
viswaraju wrote:Dear Alan,
thank you.
I have reinstalled it once again.
I have done it by selecting the custom, and error i get is please see the attached.
I have done the needs to be done for the error 1721.But still same
I have no MS Office installed, in my set up.
Check out the following technote on the Iboglix web site:
http://www-01.ibm.com/support/docview.w ... wg21444215
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Thu Mar 22, 2012 8:57 am
by viswaraju
Alan i have tried it but still I cannot able to see the services in the running mode under the services window.
thanks and regards.
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Thu Mar 22, 2012 9:41 am
by qml
What exactly have you tried?
IBM technote wrote:--> In case this does not work, do the following :
In Windows Server 2008 by using the Server Manager tool :
-Click Start, click Administrative Tools, and then click Server Manager.
-In the navigation pane, expand Roles, right-click Web Server (IIS), and then click Add Role Services.
-In the Select Role Services pane, scroll down to IIS 6 Management Compatibility.
-Click to select the IIS 6 Metabase Compatibility and IIS 6 Management Console check boxes.
-In the Select Role Services pane, click Next, and then click Install at the Confirm Installations Selections pane.
-Click Close to exit the Add Role Services wizard.
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Mon Mar 26, 2012 1:31 am
by viswaraju
Hi Qml,
thank you.The steps you have given is done and after that i have started my installation has run as administrator and it was installed.
One more issue is, In the Product list to select is I can see only two options
1) TM1 clients and server
2)TM1 perspective alone
only this two options I have noticed.
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Mon Mar 26, 2012 9:19 am
by qml
And your problem here is what exactly? In this step the wizard is giving you the option to install EITHER the server software with a choice of clients OR just the standalone client. I'm assuming you want to go with the former.
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Mon Mar 26, 2012 10:28 am
by viswaraju
Yes
I want to install the server, the installation has finished but
TM1 Admin Server is not running under the service pane of administrative tools. So I cannot access admin server from my client machine.
Thanks and regards.
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Mon Mar 26, 2012 12:44 pm
by Bert
Are you installing 32 bit or 64 bit TM1? If 32 bit, I think you need to install the services manually.
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Tue Mar 27, 2012 4:05 pm
by viswaraju
64-bit
Re: Not able to see the services running for tm1 in 2008 R2
Posted: Wed Mar 28, 2012 1:37 pm
by kwijibo
Bert wrote:Are you installing 32 bit or 64 bit TM1? If 32 bit, I think you need to install the services manually.
The documentation states the following :
The TM1 x86 installation does not create Windows services for the x86 TM1 server or x86 Admin Server on an x64 system.
http://tiny.cc/skuvbw
Although stated here:
http://tiny.cc/uluvbw,
on my last installation of TM1 x86 on an x64 OS, the executables needed for a manual install were not even included in the bin directory.
So, anyway, please check if you can do the following to install excel service and admin server manually:
http://tiny.cc/emuvbw
http://tiny.cc/6muvbw
Best regards