TM1 Forum

Guys,

I'm having a problem trying to get EV and TM1Web to work on the same server. I've got it so far but I'm now getting a very basic logon box (instead of the IBM splash version) and once I login I get a blank screen. I'm puzzed why.

Background....

I couldn't get TM1 to work on the default web site. the web config file clashed with the EV config file. I removed it from the default web site and created a new holding web site for it. Once I had done this I got to the point above.

Server: win 2008 and IIS7.

Thanks in advance,

Jim.

Are you on Win 2008 or Win 2008 R2? As far as I know only R2 is supported with Tm1.

Have you installed appropriate .NET framework before you installed TM1Web? I would check in IIS that if TM1Web is using the correct .NET Framework. If not you would have to use the aspnet_regiis command to install it.

Hi,

We do indeed have R2. IIS is pointing to the deafult app setting which is .net 4.0. I have also tried setting the application pool manually to .net 4.0 with out success,

Jim.

According to the IBM Software requirement .NET Framework version 4 is not supported and it will cause problems (even with the TM1Excel service).

You might want to remove it and install correct version 3.5 SP1 and configure TM1Web properties to use the correct version.

Yes, so much for .Net including backwards compatible earlier versions. I had the same thing a couple of months ago and removing .Net 4 fixed it.

Andy Key wrote:Yes, so much for .Net including backwards compatible earlier versions. I had the same thing a couple of months ago and removing .Net 4 fixed it.

I'm not sure that MS's intention was for apps which are targeted to one Framework to necessarily run on a later Framework without issues, but rather to allow multiple versions of the framework to coexist without problems which allows each app to target its own Framework version.

(Which is more than can be said for sodding Office 2007 when installed on the same machine as Offices 97, 2000, XP and 2003, all of which got on just fine before The Ribbon Menace arrived. )

As I mentioned in my post about the TM1 .Net API it was necessary to target version 3.5 of the Framework rather than 4.0 when writing a TM1 .Net app, though I have multiple versions of the Framework installed and haven't had a problem with them. On the other hand I haven't tried to install TM1 Web on a Win 2008 machine, so I'm not going to extrapolate my experience to that situation.

I recently read a rather interesting article on issues with in-process add-ins and multiple versions of the Framework.

It'll be interesting to see whether Iboglix decides to target future versions of Web against a later Framework (in which case there will initially be fun and games for all, though it may work out better in the long run)... although it'll be interesting to see exactly how much development work Iboglix does on Web at all with Cognos integration being the (un?)holy grail.

It's funny you should say that. I checked and 3.5 is installed I just can't get IIS to recognise it. I did think this was going to be fun and games!!

I've checked the server roles and and 3.5 is there. I have also looked for asp_regiis but it sin't in the 3.5 net fremwork directory. I seem to remember a way os setting your .net version but iis 7 is a little different!!

HELP!! I am in danger of going out of my mind.....

Either that or my PC is going out of the window......

Jim.

Another week and my level of control has moved back within normal parameters. That said if TM1 Web gives me any more trouble that will change rather quickly.....

The good news is my previous problem has gone away. The bad news is that it has been replaced by a new one. The error message I'm getting now is: Any pointers will be greatly appreciated. By me and my darling wife who has to put up with me at the end of the day!!

Jim.

Have you checked the web.config file as indicated in the error for the duplicate scriptResourceHandler sections?