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Installing TM1Web on Windows 7
Posted: Tue Jun 01, 2010 10:25 pm
by Martin Ryan
I've got vanilla 9.5 up and running on my brand spanking new Windows 7 laptop (it's a Dell, I got it before I discovered
Alan's post, but my last one did ok).
Anyway, when I try to install TM1Web I get a generic 1720 error (see picture below). I've tried searching around for the usual culprits for 1720 errors, but as it's a generic error it could be anything. I see from
this post that someone has managed to get it running, so it would appear that there aren't fundamental problems with Windows 7 and Web.
Anyone who's more au fait with Windows 7 than I am got any ideas? I've always been running it as administrator and I've tried the compatibility mode. I've also tried setting the "User Account Control Settings" to the lowest possible level.
TIA,
Martin
- 1720.jpg (30.05 KiB) Viewed 7988 times
Re: Installing TM1Web on Windows 7
Posted: Wed Jun 02, 2010 12:21 am
by Alan Kirk
Martin Ryan wrote:I've got vanilla 9.5 up and running on my brand spanking new Windows 7 laptop (it's a Dell, I got it before I discovered
Alan's post, but my last one did ok).
Anyway, when I try to install TM1Web I get a generic 1720 error (see picture below). I've tried searching around for the usual culprits for 1720 errors, but as it's a generic error it could be anything. I see from
this post that someone has managed to get it running, so it would appear that there aren't fundamental problems with Windows 7 and Web.
Anyone who's more au fait with Windows 7 than I am got any ideas? I've always been running it as administrator and I've tried the compatibility mode. I've also tried setting the "User Account Control Settings" to the lowest possible level.
As I've mentioned I haven't tried Web under Windows 7 but when you ran the Install program did you right click on it and select "Run as Administrator"? I hear what you say about using an administrator account and the UAC settings, but unfortunately with Vista / 7 this doesn't always mean that administrator privileges are assigned unless you explicitly specify them.
Re: Installing TM1Web on Windows 7
Posted: Wed Jun 02, 2010 1:08 am
by Martin Ryan
Figured it out with a little help from another forum that someone helpfully pointed me to. Turns out the problem is with IIS.
The supported environment matrix for TM1 (through 9.4 MR1 FP2) does not include support for IIS 7. In most cases, attempting to install TM1Web to an IIS 7 web server will fail altogether. The reason for this is that TM1Web relies on the IIS metabase - the centralized configuration store used by IIS 5 and IIS 6. With IIS 7, the metabase has been replaced by a new delegated configuration system based on a hierarchy of distributed XML configuration files.
In order to successfully install and configure TM1Web to work on IIS7, the Metabase Compatibility component of IIS 7.0 needs to be installed on the machine. This component is not installed by default. On Windows Server® 2008 builds, you can use the Server Manager tool (Start->Administrative Tools->Server Manager), and check the "IIS 6.0 Management Compatibility" component to install it. For Windows XP, Vista, or Server 2003 you can use the Microsoft Web Platform Installer - a free tool available on the Microsoft IIS site
http://www.microsoft.com/web/downloads/platform.aspx Install and launch the Web Platform Installer, and select the "Web Platform" tab. Next to the "Web Server" item, click "Customize" to display the available IIS configuration options. Scroll to the group of items labeled "Compatability", place a check in the box beside "IIS Metabase Compatability", and click the Install button.
Once the Metabase Compatibility feature is enabled, you should be able to complete the install of TM1Web on your IIS7 machine. Once TM1Web is installed, there's one additional configuration step. Start the Internet Information Services (IIS) Manager (typically available via Control Panel -> Administrative Tools). Browse the folders in the left pane and select the item TM1Web (typically found under "Machine Name" -> Sites -> Default Web Site). In the right panel, click the icon for "Default Document". Add an entry "TM1WebLogin.aspx" if it is not already defined. You may need to restart the default web site.
Verify that TM1Web is working properly by browsing to yoursite/TM1Web
The TM1Web login screen should appear.
Also, for any others trying to install on Windows 7, I used
this site to get around a VBSript 2738 error I was having for the normal install.
Now just got to figure out why the web page looks like this on Firefox, IE and Chrome (I've cropped the rest which is all whitespace).
- tm1web.jpg (38.2 KiB) Viewed 7975 times
Re: Installing TM1Web on Windows 7
Posted: Wed Jun 02, 2010 4:27 am
by Martin Ryan
Well I've discovered how to fix part of it - by removing the line
Code: Select all
<add name="ScriptModule" preCondition="integratedMode" type="System.Web.Handlers.ScriptModule, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
from web.config. If I do that then I can login with the CSS working (for the most part), and the menu stuff working on the left, however I am left with just white space on the right. Can't view any cubes or reports or anything. Given that this particular bit of code in the config looks like it only deals with integrated login I'm thinking that my problem lies elsewhere, so I might just leave it commented out.
Learning lots about IIS and Windows 7 though. Exciting times.
Martin
Re: Installing TM1Web on Windows 7
Posted: Wed Jun 02, 2010 5:30 am
by Michel Zijlema
Hi Martin,
I had TM1Web 9.4MR1 running at a Vista machine at a certain point, but the upgrade to FP3 made an end to this and I decided to not put too much effort in this (who, in the 'real world', would like to run a web server on a Vista machine anyway).
I remember using the compatibility mode and the web pages appearing just like the screenshots you posted. I think I solved this by giving Everyone full rights on the CSS and Images directory (which is OK on my laptop where I only run IIS for TM1Web and only for demo purposes).
Michel
Re: Installing TM1Web on Windows 7
Posted: Wed Jun 02, 2010 6:46 am
by Martin Ryan
Thanks Michel, yeah I found the discussions you and harrytm1 were having after my first post. Sounds like you were banging your head against a wall too for a while there. I'll keep having a go and if I can't make it work I'll just hang out for the next release which rumour has it isn't too far away. The same rumour has it that there'll be a bit more support for Windows 7 in it too.
Martin
Re: Installing TM1Web on Windows 7
Posted: Wed Jun 02, 2010 7:59 am
by Michel Zijlema
The same rumour has it that there'll be a bit more support for Windows 7 in it too.
As I understand IIS 7 is one of the main reasons why Windows 2008 is still not supported. I assume the next release will support W2008 (way overdue) and thus IIS 7.
Michel
Re: Installing TM1Web on Windows 7
Posted: Thu Jun 03, 2010 1:17 am
by harrytm1
Using Vista right now. Just reinstall TM1 9.4.1, and now TM1 Web is not working! facing the same problem i.e. at the login page, the CSS does not apply.
sigh... we still Web to run on local PC as it helps to develop Excel templates that are meant to be used on TM1 Web, as a mean of validating the work.
Re: Installing TM1Web on Windows 7
Posted: Tue May 24, 2011 6:41 am
by Yukiya
I had a same error when I install TM1 to Windows 7 32 version, and I resolve it using by following procedures.
1. Run cmd
2. Execute regedit
3. Find below key and delete it:
HKEY_CURRENT_USER\SOFTWARE\Classes\CLSID\{ B54F3741-5B07-11CF-A4B0-00AA004A55E8}
4. Back up it
5. Delete it
Hope your problem will be solved.