TM1 Forum

Hi,

I have installed TM1 Contributor 9.5 over Apache Tomcat. I have created a Test Contributor application by defining Views, Approval Hierarchy and have set up the Rights already. But I am having problem in starting the TM1 Contributor application. When I click on the Approval Hierarchy link it opens a splash screen and then nothing happens after the splash screen. Please see the attached screen-shot for details. Am I missing something in the settings? Do we have to change anything in IIS or Tomcat?

I am using TM1 9.5 on Windows 2003 (SP2), IE 6.0, Tomcat 6.0.20, Java RE 6 (Update 17)

Can someone please help me in solving this issue?

Thanks in advance.

I have had issues with IE. Try using Mozilla.

Thanks, it works with Mozilla Firefox 3.5.

But the 90% of the clients have IE on their computers therefore I am really interested to know whats wrong with IE and how to fix it.

Any ideas???

I am doing testing of this and thus far have not been able to determine the cause.

Will post if I figure it out.

Contributor may have issues with IE sometimes. You have to change the Security options within the IE in order to fix this problem.

In IE go to Internet Options -> Security tab -> Select Internet Zone -> Custom Level

over here you have to play with some settings by selecting 'Enable' option. This should get IE & Contributor working.