Problem starting TM1 Contributor

[ExApplix]

Hi,

I have installed TM1 Contributor 9.5 over Apache Tomcat. I have created a Test Contributor application by defining Views, Approval Hierarchy and have set up the Rights already. But I am having problem in starting the TM1 Contributor application. When I click on the Approval Hierarchy link it opens a splash screen and then nothing happens after the splash screen. Please see the attached screen-shot for details. Am I missing something in the settings? Do we have to change anything in IIS or Tomcat?

I am using TM1 9.5 on Windows 2003 (SP2), IE 6.0, Tomcat 6.0.20, Java RE 6 (Update 17)

Can someone please help me in solving this issue?

Thanks in advance.

[ajain86]

I have had issues with IE. Try using Mozilla.

[ExApplix]

Thanks, it works with Mozilla Firefox 3.5.

But the 90% of the clients have IE on their computers therefore I am really interested to know whats wrong with IE and how to fix it.

Any ideas???

[ajain86]

I am doing testing of this and thus far have not been able to determine the cause.

Will post if I figure it out.

[rkaif]

Contributor may have issues with IE sometimes. You have to change the Security options within the IE in order to fix this problem.

In IE go to Internet Options -> Security tab -> Select Internet Zone -> Custom Level

over here you have to play with some settings by selecting 'Enable' option. This should get IE & Contributor working.