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Server Disconnect error when using cube view

Posted: Thu Oct 29, 2009 2:52 pm
by harrytm1
Hi all,

The server is using TM1 9.4MR1 FP002. One PC is using Excel 2007 while another PC is using Excel 2003. Both are installed with 9.4MR1 without any FP.

I used both PC and both got kicked out from Server Explorer while using cube view. Here's the situation:

I pulled down 2 dimensions as Row dimensions. The Period dimension is the column dimension. I first generated a view with a PL account as the title dimension. The selected account is a simple entry element. The cube was generated successfully.

When the account is a consolidated element like PAT, it works fine too.

However, when I select any calculated element i.e. rule-driven such as Gross Profit Margin, the view is not generated. Instead, after about 10 sec of inactivity, I was logged out of Server Explorer with a message like Server Disconnect. I will have to close the Server Explorer manually.

If I try to login through Server Explorer again by double-clicking the server icon, the login screen fails to appear. I will then have to either reboot my PC or wait for a few minutes before logging in.

It seems that my session was locked. The funny thing is, when I run the same data files using my PC as a local server (9.4MR1 without FP), it works like a charm, as expected.

Knowing that simple stacking of dimensions is a bread and butter task for TM1, what would have caused the session to disconnect? Because client is non-Fix Pack while server is on FP002?

Please help!