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Users unable to direct enter into a form

Posted: Wed Aug 06, 2025 7:05 pm
by M1ndbender
Hi All,

I have a form that I can enter into as Admin, but users cannot. I have looked to ensure the users are in the proper write group, there is proper cube security, there is no dimension or element security on any of the dimensions or measures, there is no locks or holds, and the users are not set to read only.

I basically went through all the steps outlined in Wim Gielis's blog post and the users still can't enter in data. (https://www.wimgielis.com/tm1_cellchange_EN.htm)

Any advice on where to look next?

Thanks

Re: Users unable to direct enter into a form

Posted: Thu Aug 07, 2025 9:28 am
by Steve Rowe
Hi,

There's really only a couple of options here.

1. It is security and you've missed something in your analysis. It can't be locking as that would be impacting Admins too.
2. The view you're using as admin and as end user is different (i.e. consolidated / not at the lowest level) and so the cell is not updateable.

I don't think there are any other options really.

Re: Users unable to direct enter into a form

Posted: Thu Aug 07, 2025 10:11 am
by MarenC
Hi,

I guess the only other thing is to run Security Refresh in case you haven't.

Maren

Re: Users unable to direct enter into a form

Posted: Thu Aug 07, 2025 11:58 am
by M1ndbender
Thank you for the responses. I will keep digging

Re: Users unable to direct enter into a form

Posted: Thu Aug 07, 2025 3:55 pm
by burnstripe
Don't know if this setting applies to admins or not and whether it would fit what about the "Allow Write Back from tm1web" setting per the screenshot attached. It might be set to disallow

Re: Users unable to direct enter into a form

Posted: Thu Aug 07, 2025 7:53 pm
by JohnO
M1ndbender wrote: Wed Aug 06, 2025 7:05 pm I have looked to ensure the users are in the proper write group, there is proper cube security, there is no dimension or element security on any of the dimensions or measures, there is no locks or holds, and the users are not set to read only.

Any advice on where to look next?

Thanks
Cell security?

Do you have a test environment where the users have access and where you can remove security stepwise (Refreshing security after each removal)?