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Pax report in new version of PAW
Posted: Thu Oct 29, 2020 10:32 am
by fstuyck
Hi,
We upgraded to 2.0.57 in PAW (new experience), but we are unable to show PAX reports.
For PAX we have version 11.0.58, is this an issue of compatibility?
Re: Pax report in new version of PAW
Posted: Thu Oct 29, 2020 12:12 pm
by Steve Rowe
Did you install the Planning Analytics SpreadSheet Server? Once known as TM1 Web.
This is now split out from the tm1 DB install and needs its own install.
Re: Pax report in new version of PAW
Posted: Thu Oct 29, 2020 12:53 pm
by fstuyck
Yes, the service is installed and running.
The behaviour that I get is, the pax report loads for a minute and then turns into a white screen.
Re: Pax report in new version of PAW
Posted: Thu Oct 29, 2020 1:17 pm
by Steve Rowe
For clarity,
Is the issue you're having displaying TM1 web sheets in PAW or just using Pafe / pax / Excel?
Re: Pax report in new version of PAW
Posted: Thu Oct 29, 2020 1:45 pm
by fstuyck
Yes, I can not display TM1 web sheets in PAW.
Re: Pax report in new version of PAW
Posted: Thu Oct 29, 2020 3:42 pm
by Ajay
For completeness, have you upgraded the Planning Analytics Administration Agent to the most recent version ?
Ajay
Re: Pax report in new version of PAW
Posted: Thu Oct 29, 2020 6:04 pm
by Wim Gielis
Ajay wrote: ↑Thu Oct 29, 2020 3:42 pm
For completeness, have you upgraded the Planning Analytics Administration Agent to the most recent version ?
Ajay
Indeed, that must be done too:
https://www.ibm.com/support/knowledgece ... agent.html
Re: Pax report in new version of PAW
Posted: Fri Oct 30, 2020 7:15 am
by Elessar
fstuyck wrote: ↑Thu Oct 29, 2020 10:32 am
For PAX we have version 11.0.58, is this an issue of compatibility?
I doubt this could cause such an issue, but yes, IBM's recommendation is to have version PAfE<=PAW:
https://www.ibm.com/support/pages/ibm-p ... quirements