Page 1 of 1
TM1 web hanging after triggering a long run process
Posted: Thu Jul 20, 2017 1:46 am
by macsir
Hi
Basically if I trigger a long run (eg 40 minutes)ti process from tm1web, web is always hanging even after it finishes successfully in the back end already. The web is responding to any clicking. This happens to PA web as well. Any idea?
Re: TM1 web hanging after triggering a long run process
Posted: Thu Jul 20, 2017 4:09 am
by gtonkin
Have you tried changing your timeouts across TM1 and TM1Web. Could be due to perceived inactivity.
Re: TM1 web hanging after triggering a long run process
Posted: Thu Jul 20, 2017 7:42 am
by macsir
I have changed tm1web session from 20 minutes to 2 hours. Still the same.
Re: TM1 web hanging after triggering a long run process
Posted: Thu Jul 20, 2017 8:23 am
by gtonkin
Did you review "IdleConnectionTimeOutSeconds" in your TM1s.cfg too?
Re: TM1 web hanging after triggering a long run process
Posted: Thu Jul 20, 2017 1:11 pm
by macsir
The process is running all the time and it is just the web which lost return status from the process in the end. I don't this parameter is relevant.
Re: TM1 web hanging after triggering a long run process
Posted: Thu Jul 20, 2017 2:05 pm
by tomok
macsir wrote: ↑Thu Jul 20, 2017 1:11 pm
The process is running all the time and it is just the web which lost return status from the process in the end. I don't this parameter is relevant.
I think a client session that is just sitting there waiting on a process finish status is considered "idle".
Re: TM1 web hanging after triggering a long run process
Posted: Sun Jul 23, 2017 11:09 am
by macsir
tomok wrote: ↑Thu Jul 20, 2017 2:05 pm
macsir wrote: ↑Thu Jul 20, 2017 1:11 pm
The process is running all the time and it is just the web which lost return status from the process in the end. I don't this parameter is relevant.
I think a client session that is just sitting there waiting on a process finish status is considered "idle".
Alright, tomok. I will try it later if you say so.