TM1 servers not listed in tm1web & pmpsvc

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jagan_Palanisamy
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Joined: Sat Jul 13, 2013 1:55 pm
OLAP Product: Cognos TM1
Version: 9.5.1, 9.5.2, 10.2.2
Excel Version: 2007 2010

TM1 servers not listed in tm1web & pmpsvc

Post by jagan_Palanisamy »

Hi,

I have installed 10.2.2 FP6 64 bit on my computer. I am able to connect to my tm1 servers (ex. planning sample) via architect and perspectives but the tm1 servers are not listed down for tm1web and tm1 application login.

http://localhost:9510/pmpsvc/initialize.jsp
http://localhost:9510/tm1web

Tried the steps mentioned in below link but still the same.
http://www-01.ibm.com/support/docview.w ... wg21978399

Please help

Thanks
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gtonkin
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Re: TM1 servers not listed in tm1web & pmpsvc

Post by gtonkin »

Have you been through all the steps for the SSL update as listed here? Especially steps relating to java/tomcat environment.
Bakkone
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Re: TM1 servers not listed in tm1web & pmpsvc

Post by Bakkone »

Do you get anything when you go to http://localhost:9510/pmpsvc/ ???


If so, have you added the admin host and server to the TM1 Application Config?

Go to: http://localhost:9510/pmpsvc/
Click the tools in the upper right corner. (Administer TM1 Applications)
Then click add on under "server names" and fill in your info.
jagan_Palanisamy
Posts: 15
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OLAP Product: Cognos TM1
Version: 9.5.1, 9.5.2, 10.2.2
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Re: TM1 servers not listed in tm1web & pmpsvc

Post by jagan_Palanisamy »

Hi,

Following the steps for manual update for SSL certificate expiry, now i am able to see the server list via tm1web.

When i try to launch performance modeler to connect to planning sample or any other sample instance ( downloaded and installed performance modeler client from application home page http://localhost:9510/pmpsvc), i am getting the error message "Unable to connect to Planning Service".

Tried the below but did not fix it.
http://www-01.ibm.com/support/docview.w ... wg21648689
copied the NewSSLCert files to ssl path for performance modeler C:\users\user name\AppData\...

Please help

Thanks
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gtonkin
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Re: TM1 servers not listed in tm1web & pmpsvc

Post by gtonkin »

Have you tried setting UseSSL=T in your tm1s.cfg?
jagan_Palanisamy
Posts: 15
Joined: Sat Jul 13, 2013 1:55 pm
OLAP Product: Cognos TM1
Version: 9.5.1, 9.5.2, 10.2.2
Excel Version: 2007 2010

Re: TM1 servers not listed in tm1web & pmpsvc

Post by jagan_Palanisamy »

Yes,tried UseSSL=T but did not solve the issue
jagan_Palanisamy
Posts: 15
Joined: Sat Jul 13, 2013 1:55 pm
OLAP Product: Cognos TM1
Version: 9.5.1, 9.5.2, 10.2.2
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Re: TM1 servers not listed in tm1web & pmpsvc

Post by jagan_Palanisamy »

PM works finally. My mistake, i now copied the newSSLs into ssl folders under all bins and plugins folder. Now PM connect to all sample servers.

Thanks for the help.

"<perfmodeler folder>\bins\bin_10.xxxx\tm1\bin\ssl"
"<perfmodeler folder>\bins\bin_10.xxxx\tm1\bin\tm1api101\ssl"
"<perfmodeler folder>\bins\bin_10.xxxx\tm1\bin\tm1api102\ssl"
"<perfmodeler folder>\plugins\com.cognos.pmta.tm1.distributed.bin.win32.x86_64_10.xxxx\extract_bin\tm1\bin\ssl"
"<perfmodeler folder>\plugins\com.cognos.pmta.tm1.distributed.bin.win32.x86_64_10.xxxx\extract_bin\tm1\bin\tm1api101\ssl"
"<perfmodeler folder>\plugins\com.cognos.pmta.tm1.distributed.bin.win32.x86_64_10.xxxx\extract_bin\tm1\bin\tm1api102\ssl"
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