TM1 Forum

I was using TM1 9.5.2 and it was working fine. I tried installing TM1 10.2.2 but didn't change the destination folder (C:\Program Files(x86)\IBM\Cognos).
After installing I couldn't find architect in the system, IBM Cognos folder appeared blank in Start. I tried uninstalling and reinstalling both the versions, but it is just not working. I have tried deleting the folder (C:\Program Files(x86)\IBM\Cognos) and reinstalling still no success.
Please help.

shreyasohan wrote:I was using TM1 9.5.2 and it was working fine. I tried installing TM1 10.2.2 but didn't change the destination folder (C:\Program Files(x86)\IBM\Cognos).
After installing I couldn't find architect in the system, IBM Cognos folder appeared blank in Start. I tried uninstalling and reinstalling both the versions, but it is just not working. I have tried deleting the folder (C:\Program Files(x86)\IBM\Cognos) and reinstalling still no success.
Please help.

Even though Architect is still a 32 bit application I believe you'll find that its executable has been placed in the 64 bit folder's bin folder, assuming that you installed the 64 bit server. Try looking under C:\Program Files\IBM\Cognos rather than under the x86 folder. (Mine was installed under C:\Program Files\IBM\Cognos\tm1_64\bin ).

Alan Kirk wrote:

shreyasohan wrote:I was using TM1 9.5.2 and it was working fine. I tried installing TM1 10.2.2 but didn't change the destination folder (C:\Program Files(x86)\IBM\Cognos).
After installing I couldn't find architect in the system, IBM Cognos folder appeared blank in Start. I tried uninstalling and reinstalling both the versions, but it is just not working. I have tried deleting the folder (C:\Program Files(x86)\IBM\Cognos) and reinstalling still no success.
Please help.

Even though Architect is still a 32 bit application I believe you'll find that its executable has been placed in the 64 bit folder's bin folder, assuming that you installed the 64 bit server. Try looking under C:\Program Files\IBM\Cognos rather than under the x86 folder. (Mine was installed under C:\Program Files\IBM\Cognos\tm1_64\bin ).

I am trying to install 32bit and there is no Cognos folder inside C:\Program Files\IBM\ also.

shreyasohan wrote:

Alan Kirk wrote:

shreyasohan wrote:I was using TM1 9.5.2 and it was working fine. I tried installing TM1 10.2.2 but didn't change the destination folder (C:\Program Files(x86)\IBM\Cognos).
After installing I couldn't find architect in the system, IBM Cognos folder appeared blank in Start. I tried uninstalling and reinstalling both the versions, but it is just not working. I have tried deleting the folder (C:\Program Files(x86)\IBM\Cognos) and reinstalling still no success.
Please help.

Even though Architect is still a 32 bit application I believe you'll find that its executable has been placed in the 64 bit folder's bin folder, assuming that you installed the 64 bit server. Try looking under C:\Program Files\IBM\Cognos rather than under the x86 folder. (Mine was installed under C:\Program Files\IBM\Cognos\tm1_64\bin ).

I am trying to install 32bit and there is no Cognos folder inside C:\Program Files\IBM\ also.

Are you installing the client only (they actually (finally) have a client only install with 10.2, not that I'd call the package exceptionally small) or the full package? What's the name of the download that you're using for installation?

I cant remember if it errors or not but I have seen issues where people have done installs without following the "run as admin" option... I would be surprised if that went ahead and failed without showing any errors but just an idea.

After many installs I have seen a number of issues but I have never encountered it claiming to have successfully completed but having not actually done anything. To add to Alan's direction of questioning - there are (on the partner world site at least) about a million and one different install packages available; perhaps its possible you have actually installed a cafe only installer or i think things like BI interoperability can also now come in their own installer.

Please see the image in the attachment. This is what is happening. Tried uninstalling and reinstalling but nothing works.