TM1 Forum

Does anyone here familiarize with TM1 on AIX server
May I know how to solve the problem below

Problem:
The system showed the following message when I opened Cognos Configuration (cogconfig.sh)

A fatal error occurred. Unable to run the application.
An exception occurred.
java.lang.UnsatisfiedLinkError: JCAM_Crypto_JNI (0509-022 Cannot load module ../bin64/libJCAM_Crypto_JNI.so.
0509-026 System error: Cannot run a file that does not have a valid format.)
You should re-install the software.

Action Taken:

• Read the installation guide (actually, few relating to AIX)
  Installed the TM1 on AIX (issetup.sh)
  Set the JAVA_HOME environment variable (etc/profile) (Java6)
  Read the "reference"
  Add the tm1_64/bin64 path to PATH environment variable (does not contain any path relating to tm1 before)

Reference:
Fatal error on starting Cognos Configuration after installing IBM Cognos BI 10.1.1 Fix Pack 1
http://www-01.ibm.com/support/docview.w ... wg21610845
Unable to run cogconfig.sh: Can't find library JCAM_Crypto_JNI
http://www-01.ibm.com/support/docview.w ... wg21341921
After installing IBM Cognos 10.2 TM1 client, error JCAM_Crypto_JNI.dll is not a valid Win32 application is seen when attempting to open Cognos Configuration
http://www-01.ibm.com/support/docview.w ... wg21695920

Solution
It was discovered that the java at JAVA_HOME is 32-bit.
The above problem is solved after:

• Installing Java7_64
  Changing the JAVA_HOME
  Changing the TM1 Server Instance path to the actual mount point

Another problem:
My TM1 Architect could show the TM1 Servers but could not login to them.
Solution
Make sure all the following port numbers have been opened:

• 5495 - TM1 Admin Host
  5498 - TM1 SSL Server
  12399 - TM1 Models 1
  45557 - TM1 Models 2
  9510 - TM1 Web