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Perspectives Run-Time Error '91'
Posted: Tue May 06, 2014 10:14 am
by Yasser Hossam
Hello All,
I have the tm1 client and Perspectives version 10.1 installed on win7 machine and connecting to the server
today the customer encountered the following MVB error : Run-Time Error '91' : Object variable or With block variable not set
any one encountered it before or know how to fix it ?
Re: Perspectives Run-Time Error '91'
Posted: Tue May 06, 2014 12:26 pm
by jim wood
I've seen similair errors to this with previous versions. Have you tried either rolling out the latest fix pack or re-installing it on their machine? It's a pain but I've seen this work more times than not. It might however be worth waiting to see if anybody has seen this specific error and has a more precise fix for you,
Jim.
Re: Perspectives Run-Time Error '91'
Posted: Wed May 07, 2014 3:45 pm
by holger_b
Hi Yasser,
a customer of mine had this lately. The IBM support advised to disable the use of the TM1 Ribbon by renaming file "tm1pRibbonX.xlam" in the Cognos/TM1/bin directory and see if it still occurs, and it seems that solved it.
There were more options, so if this does not help, raise a ticket with the IBM, I was really happy with the support they gave lately!
Good luck
Holger
Re: Perspectives Run-Time Error '91'
Posted: Sat Jun 21, 2014 5:16 pm
by Fionnuala
Hi all,
We have installed 10.2.2 and are using Excel 2010 on a windows 2008 remote desktop. Some users are getting this same message each time they create a slice/snapshot, others using the same remote session don't get it.
Does anyone know of a fix without disabling the TM1 ribbon file? I'd rather not re-install TM1 if possible!
Thanks,
Fionnuala