TM1 Forum

We are planing to upgrade 10.2 from 10.1. All server client installtions are working fine( atleast after lot of troubleshooting )

In order to install TM1 10.2 Architect/Perspectives users should raise a special request and some one from IT team will kick setup.exe file from set up files but with 10.2 we are encountering too many issues while installing perspectives

some of them are below

http://www-01.ibm.com/support/docview.w ... wg21351371http://www-01.ibm.com/support/docview.w ... wg21608271http://www-01.ibm.com/support/docview.w ... wg21438688http://www-01.ibm.com/support/docview.w ... wg21593238
but our IT team memebers are reluctant to make any kind of changes to mscomctl.ocx file in C drive they just want to click Next Next and Finish .

I went thorugh different documents but i was not able to find any changes to Architect & Prespectives Client from 10.1 to 10.2 if there are no major updates i am planning not to install 10.2 clients on user machince as we can access higher version server from lower version client.

i am on 64 bit Windows 7 Enterprise sp1 with 32 bit Excel 2010 sp1

Thanks for your inputs in advance.

Jodha wrote:We are planing to upgrade 10.2 from 10.1. All server client installtions are working fine( atleast after lot of troubleshooting )

In order to install TM1 10.2 Architect/Perspectives users should raise a special request and some one from IT team will kick setup.exe file from set up files but with 10.2 we are encountering too many issues while installing perspectives

some of them are below

http://www-01.ibm.com/support/docview.w ... wg21351371http://www-01.ibm.com/support/docview.w ... wg21608271http://www-01.ibm.com/support/docview.w ... wg21438688http://www-01.ibm.com/support/docview.w ... wg21593238
but our IT team memebers are reluctant to make any kind of changes to mscomctl.ocx file in C drive they just want to click Next Next and Finish .

I went thorugh different documents but i was not able to find any changes to Architect & Prespectives Client from 10.1 to 10.2 if there are no major updates i am planning not to install 10.2 clients on user machince as we can access higher version server from lower version client.

i am on 64 bit Windows 7 Enterprise sp1 with 32 bit Excel 2010 sp1

Off the top of my head I can't think of any changes that have occurred in Perspectives / Client since... uh, lemmie see, when were Applications folders introduced again?

That''s if you ignore Fresh! New! Looks! with All! New! Icons! which are generally harder to identify ("N" and S" in 9.5.2 vs "Blue bar with two different 2 pixel wide squiggles which, if you take a screenshot and blow it up 1000 times you can identify as either a hash mark for numeric and ab for string" in 10.x), or which are completely worthless as visual cues (inactive chores as grey, active chores as orange in 9.5.2 vs "greenish thingy for active chores, greenish thingie with a 2 pixel wide squarish thingie for inactive chores" in 10.x.) But even they didn't change as far as I can recall between 10.1 and 10.2.

Somewhere between 9.0 and 9.5.2 Iboglix dumped loading the old tm1.xla add-in, which totalled a bunch of legacy functionality, but that doesn't affect you. I mention it only in case someone lands on this page at a future time.

One of your key problems may be this classic line from the 10.2 Installation Guide:

After removing the previous version of the product, you are ready to install.

From the above, it sounds like you aren't doing that. You certainly won't get a "just ... click Next Next and Finish" scenario which both uninstalls and reinstalls. Unless of course you write a script to do it, which is possible if the machine that the script is running on is one that you have admin rights to. We used to be able to use the install script for our 9.0 clients; never did get the 9.5.2 one to run on a normal user PC even when run with elevated permissions, so we reverted to just doing the installation manually, though it helps that the majority of our users are on Citrix. You can try it with 10.2, whether you get it to work {shrug}, eh, depends on how labyrinthine the group policies of your IT department are. It may work.

But the point is that failing to uninstall the 10.1 client may be part of your problem. Gods forbid that the hugely bloated IBM installer should be able to do an upgrade the way Office can, nope, get the user to do it manually is their motto. And fix the gorram environment path to the API library files which they'll randomly change again nearly every release...

Other than that it's worth doing a purge of the .exd files as mentioned here; they may be the problem rather than the registration of the library.

The other point to consider is that if you can get a scripted install to work, you could include unregistering and reregistering the library as part of that script.

Thanks Alan for the reply our IT team has a script to install and uninstall any kind of software simialr to what you mentioned.