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TM1 server error while starting

Posted: Sun Apr 13, 2014 12:08 pm
by mincharug.shulft
Hi All,
Please find the attached issue and really appriciated if anyone can help me?
tm1 version is 10.1.1

Re: TM1 server error while starting

Posted: Sun Apr 13, 2014 2:48 pm
by declanr
9 times out of 10 with a failed service installation I would look at the config file but in your specific case the first thing that jumped out at me is:
OpenSCManager failed - (0x5) Access is denied.
My first port of call in this case would be to check and see if the config manager has access to install a service, I am assuming you just double-clicked and opened it up, I would recommend a right-click run as admin to see what happens.

Re: TM1 server error while starting

Posted: Mon Apr 14, 2014 6:35 pm
by mincharug.shulft
hello declanr:
Thanks for your reply .i think your not got my query.
when iam starting after recreated the "Tm1 server instance" from IBM cognos configuration ia m getting the that attached error.
Pls let me know if your still didnot understand.

Re: TM1 server error while starting

Posted: Mon Apr 14, 2014 7:04 pm
by jim wood
I've had issues in the past with windows services. Recreating a service doesn't awlays work as it should. Remove it and then make sure that the service has been fully removed in the registry. Then create a new empty service and drop your CFG file in. Amend the CFG and if your service doesn't start then it's a setting issue. If it does start, drip feed your files in to eliminate any corrupt files. Hopefully by the end of all this you'll have a working service.