unable to find object

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kristm1
Posts: 2
Joined: Sat Apr 16, 2016 11:28 pm
OLAP Product: TM1
Version: 10.1
Excel Version: 2007

unable to find object

Post by kristm1 »

Hi
I have just installed 10.1 on a windows 7 64bit parallels instance. I have managed to open architect fine however when I try and open perspectives, it gives me the following error:
run time error 68, device unavailable (see attached).
Any suggestions please ? could it be down to TM1 being 32bit and my windows being 64bit ? if so, how is architect working then ?

Cheers
Chris
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declanr
MVP
Posts: 1831
Joined: Mon Dec 05, 2011 11:51 am
OLAP Product: Cognos TM1
Version: PA2.0 and most of the old ones
Excel Version: All of em
Location: Manchester, United Kingdom
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Re: unable to find object

Post by declanr »

Most likely you have 64-bit excel. I believe 64-bit perspectives didn't get created until version 10.2; I stand to be corrected as the first iteration of 10.2 was a while ago itself now so it may have been there beforehand.
Either way you need the same combo of excel and perspectives, 32 or 64 bit. If 64 bit perspectives doesn't exist for 10.1 then you will either need to upgrade TM1 or the probably easier option of changing excel for 32 bit.
Declan Rodger
kristm1
Posts: 2
Joined: Sat Apr 16, 2016 11:28 pm
OLAP Product: TM1
Version: 10.1
Excel Version: 2007

Re: unable to find object

Post by kristm1 »

Hi

Thanks for your suggestions. However my excel is 2007 so I don't believe its 64 bit ,,, I thought 64 bit office versions only started in office 2010 ?

Any other suggestions ?

Cheers
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