Windows 10 and Cognos

[konjis1]

One of our users received a new Surface Pro with Windows 10 installed. We are currently running Cognos 10.2.1.1 which includes Xcelerator. Once he tries to load Xcelerator he is getting this error message:

"INS-ERR-0075 The following prerequisites are missing. Please cancel this installation and install them: “32 bit editions of Microsoft Office Excel 2007 or above”.

What's interesting is that he has the 32 bit installation of Office 365. I know it is not supported at the moment but has anyone successfully loaded Cognos 10 on Windows 10? If so how did you go about it?

[tomok]

I assume you are talking about Cognos Express??? Can't help you there. I have loaded regular TM1 v10.2.2 on Windows 10 and it worked fine.

[declanr]

Not sure if windows 10 is actually the issue.

When express 10.2 first came out I was asked to install it for a customer who had excel 2013; which at the time was unsupported - the fancy installer would stop it from being installed.
However you could get it working by installing it on a pc with excel 2010 and then copying the Bin folder over.

Caveat being you would of course be unsupported.

[konjis1]

I assume you are talking about Cognos Express??? Can't help you there. I have loaded regular TM1 v10.2.2 on Windows 10 and it worked fine.

Yes Cognos Express.

[konjis1]

Not sure if windows 10 is actually the issue.

When express 10.2 first came out I was asked to install it for a customer who had excel 2013; which at the time was unsupported - the fancy installer would stop it from being installed.
However you could get it working by installing it on a pc with excel 2010 and then copying the Bin folder over.

Caveat being you would of course be unsupported.

Interesting! I will try this and see if it works. So all i would have to do is copy the bin folder onto the Surface Pro without running the installer on the SP?

[Wim Gielis]

So all i would have to do is copy the bin folder onto the Surface Pro without running the installer on the SP?

Yes and understanding that you do unsupported actions.

[mvaspal]

Or if it's a realistic option, you can upgrade to CX 10.2.2 an then you can get rid of that CX installer and use the standard enterprise installer

[konjis1]

So all i would have to do is copy the bin folder onto the Surface Pro without running the installer on the SP?

Yes and understanding that you do unsupported actions.

After I copy the bin folder over, where do I specify the server? Am I missing a step? I copied over and tried to add the add-in in Excel and it doesn't do anything.