Can't Access Architect But Can Access Insight

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xrtzxnnx
Posts: 3
Joined: Thu Jul 03, 2014 10:10 am
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2010

Can't Access Architect But Can Access Insight

Post by xrtzxnnx »

Hi.

I'm encountering an error, where I can't access Architect with an error message ""The maximum amount of login attempts has been exceeded" but the thing is I can access Insight. My TM1 is connected to the server and I already restart my TM1 Service.

Any help would be appreciated. Thanks.
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jim wood
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Re: Can't Access Architect But Can Access Insight

Post by jim wood »

Have you tried resetting your password?
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xrtzxnnx
Posts: 3
Joined: Thu Jul 03, 2014 10:10 am
OLAP Product: TM1
Version: 10.2.2
Excel Version: 2010

Re: Can't Access Architect But Can Access Insight

Post by xrtzxnnx »

jim wood wrote:Have you tried resetting your password?
Yes. We tried resetting it but it didn't work as well. But anyway, thanks for the help. I already found the solution. We turned off the main server, and restart the TM1 Service, changed the password again, and it worked. :)
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