Not able to see the services running for tm1 in 2008 R2

[viswaraju]

Hi,
I have installed TM1 9.5.2 in 2008 R2 OS the tool has installed and i can able to open the architect client as well, but under services i am unable to see this services

Tm1 admin server
Tm1 planning sample
Tm1 excel services.

tm1

[Alan Kirk]

Hi,
I have installed TM1 9.5.2 in 2008 R2 OS the tool has installed and i can able to open the architect client as well, but under services i am unable to see this services

Tm1 admin server
Tm1 planning sample
Tm1 excel services.

Might be some obvious questions but:
- Are you sure that you did a server install and not just a client install? If not, run the install package again (using the custom option) and make sure that the server options are selected.
- Are you presently logged in to the server under the same login that you specified for the services when you did the installation?
- Are you logged into the server under an Administrator login?

[viswaraju]

Dear Alan,
thank you.
I have reinstalled it once again.
I have done it by selecting the custom, and error i get is please see the attached.
I have done the needs to be done for the error 1721.But still same
I have no MS Office installed, in my set up.

[Alan Kirk]

Dear Alan,
thank you.
I have reinstalled it once again.
I have done it by selecting the custom, and error i get is please see the attached.
I have done the needs to be done for the error 1721.But still same
I have no MS Office installed, in my set up.

Check out the following technote on the Iboglix web site:
http://www-01.ibm.com/support/docview.w ... wg21444215

[viswaraju]

Alan i have tried it but still I cannot able to see the services in the running mode under the services window.

thanks and regards.

[qml]

What exactly have you tried?

--> In case this does not work, do the following :

In Windows Server 2008 by using the Server Manager tool :
-Click Start, click Administrative Tools, and then click Server Manager.
-In the navigation pane, expand Roles, right-click Web Server (IIS), and then click Add Role Services.
-In the Select Role Services pane, scroll down to IIS 6 Management Compatibility.
-Click to select the IIS 6 Metabase Compatibility and IIS 6 Management Console check boxes.
-In the Select Role Services pane, click Next, and then click Install at the Confirm Installations Selections pane.
-Click Close to exit the Add Role Services wizard.

[viswaraju]

Hi Qml,
thank you.The steps you have given is done and after that i have started my installation has run as administrator and it was installed.
One more issue is, In the Product list to select is I can see only two options
1) TM1 clients and server
2)TM1 perspective alone
only this two options I have noticed.

[qml]

And your problem here is what exactly? In this step the wizard is giving you the option to install EITHER the server software with a choice of clients OR just the standalone client. I'm assuming you want to go with the former.

[viswaraju]

Yes
I want to install the server, the installation has finished but
TM1 Admin Server is not running under the service pane of administrative tools. So I cannot access admin server from my client machine.

Thanks and regards.

[Bert]

Are you installing 32 bit or 64 bit TM1? If 32 bit, I think you need to install the services manually.

[viswaraju]

64-bit

[kwijibo]

Are you installing 32 bit or 64 bit TM1? If 32 bit, I think you need to install the services manually.

The documentation states the following :

The TM1 x86 installation does not create Windows services for the x86 TM1 server or x86 Admin Server on an x64 system.

http://tiny.cc/skuvbw

Although stated here:
http://tiny.cc/uluvbw,
on my last installation of TM1 x86 on an x64 OS, the executables needed for a manual install were not even included in the bin directory.

So, anyway, please check if you can do the following to install excel service and admin server manually:
http://tiny.cc/emuvbw
http://tiny.cc/6muvbw

Best regards