Node opens but can't see cells
-
- Posts: 90
- Joined: Tue Aug 19, 2008 4:56 pm
Node opens but can't see cells
I am having an issue where users are suddenly having problems opening a contributor node. For example a user can go into click on a node and it opens the contributor screen. It loads and the user can see the different tabs across the top of the screen. However the data never populates. Has anybody seen this before. I have tried to replicate this error on my own but i am not having the same issues as the client. I think this may be a time out issue but I was wondering if anybody else has gotten the same error.
-
- MVP
- Posts: 1817
- Joined: Mon Dec 05, 2011 11:51 am
- OLAP Product: Cognos TM1
- Version: PA2.0 and most of the old ones
- Excel Version: All of em
- Location: Manchester, United Kingdom
- Contact:
Re: Node opens but can't see cells
In all honesty my use of Contributor has been sparing due to a personal belief that it adds very little to TM1.... as such its very possible that I am barking up the wrong tree but it sounds like a security issue to me.
Are other users experiencing the same problem?
Have you checked all the security associated with said view and the user in question?
Are other users experiencing the same problem?
Have you checked all the security associated with said view and the user in question?
Declan Rodger
-
- Posts: 90
- Joined: Tue Aug 19, 2008 4:56 pm
Re: Node opens but can't see cells
I have checked all the security settings and they are right on. It is also happening with more than one user, but for some users there is no issue. I trying recycling the server and recycling Tomcat and this has not helped.
-
- Posts: 55
- Joined: Thu May 15, 2008 9:11 am
- OLAP Product: Planning Analytics
- Version: IBM SaaS - Digital Pack
- Excel Version: Office 365
- Location: Reading / London
- Contact:
Re: Node opens but can't see cells
Experienced something quite similar / intermittent
Contributor subsequently removed from project for beliefs similar to declanr above![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
Contributor subsequently removed from project for beliefs similar to declanr above
![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
-
- Posts: 90
- Joined: Tue Aug 19, 2008 4:56 pm
Re: Node opens but can't see cells
Well taking out contributor is not an option. Is there something else that makes this go away, or does some one know what causes this.