TM1 Contributor error

[tryinghard]

Hello,

I have installed TM1 Contributor on my laptop, but when I try to logon I get the following error message "Could not logon to any available servers with the provided credentials.".

I already have a server that I have started before logging in.

Can someone please advice?

[tryinghard]

Anyone has any thoughts on this?

[Martin Ryan]

When you say you install TM1 Contributor, do you mean you had the TM1 engine before hand and have recently added Contributor, or have you recently done a full fresh install? If the former have you tried uninstalling the original TM1 engine and doing a clean install?

If the latter and by "TM1 Contributor" you mean "TM1 in general", where are you trying to logon? Perspectives? TM1 Web? Contributor? If Contributor/Web, which browser are you using, IE or Firefox? Do you get the same error in the other browser?

I.e. please give a few more details about your problem and perhaps a screenshot to boot.

Martin

[tryinghard]

It used to work, but it seemed to have stopped working. I am trying to log on to TM1 Contributor through IE. I have added a screenhsot.

[dkleist]

make sure that edivb5319 and localhost are in the Local Intranet sites for IE (Tools, Internet Options, security, advanced). You get that error sometimes when the sites are not in that list (credentials get stripped).

[rkaif]

or else you can try using Firefox and see if you have the same problem.

If its working in Firefox then it means it has something to do with the IE settings.

[olapuser]

to resolve this issue remove this part from pmpsvc_config.xml (webapps\pmpsvc\WEB-INF\configuration\pmpsvc_config.xml) and restart IE

Code: Select all

<admin_host name="localhost">
<servers>
<server name="planning sample" /> 
</servers>
</admin_host>

[Edward Stuart]

Note that these details may be in the fpmsvc_config.xml file

http://www-01.ibm.com/support/docview.w ... wg21589860