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10.1.0 32-bit client on 64-bit OS

Posted: Mon Oct 07, 2013 9:48 pm
by wfru
We recently added the 32-bit client to our 64-bit Windows 7 image. When I try to run the TM1 exe I get the following error:

C:\Program Files (x86)\ibm\cognos\tm1\bin\tm1a.exe
The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail


I know this error typically indicates that a file(s) from the Miscrosoft Visual C++ is missing.
Currently the PC in question has the following Visual C++ packages installed:

2008 x64 9.0.30
2008 x86 9.0.30
2010 x64 10.0.3
2010 x86 10.0.3

Any information on this would be appreciated.