TM1 10.1.1 Cannot Swap Dimensions in Cube Viewer

[Mems]

I hope somebody can assist,

I have been using TM1 10.1.1 for about 6 months without any major issues.
Last week something happened and I cannot swap dimensions in cube viewer anymore.

I have re installed Tm1 10.1.1 - without success...

I have installed the fix pack - without success...

So I still have the same problem, any suggestions?
All I found on web was relating to v9.5.1 (and the suggestion was re install).

Thanks,

[tomok]

Do you think it might be helpful to us to provide the UI?

[declanr]

I have seen this occur a few times before in architect & perspectives cube views where clicking and holding to "grab" a dimension simply doesn't seem to work anymore; this usually occurs when I have left it perspectives/architect open for a long time with a LOT of cube views left open as well.
However it has always been fixed simply by closing Architect or Perspectives AND Excel then re-opening.

For yourself is the issue constant or is it intermittent (as I have described above)?

[Mems]

@Decalnr

The issue is constant, as mentioned after re installation I still have the same issue.

@Tomok

TM1 10.1.1 FP 1 - Cube Viewer, Windows 7, Excel 2010.

Thanks for the feedback.

[Gabor]

Did you check the "Traverse" item in the }Capabilities cube? There are more entries, than in the Capability Assignments menu in Server Explorer, however I never got it to work.

It sounds like you run on a local machine, right? Otherwise I would ask you to check another client machine, to see if the behaviour is server- or client-related.
I had several cases over the past years with multiple TM1 versions, where the Server Explorer suddenly stopped working in one way or another.
And I agree, that most of the time you get it to work again by a simply restart.

Unfortunately, there were a couple of cases, where this didn't help. The same client was still able to connect from another machine without any restriction. Finally I could nail down those cases to a broken profile on the client machine (I do not know what piece), but copying a fresh profile always helped to get the issue(s) to go away.

[Mems]

@ Gabor

I am working as a TM1 consultant, running TM1 locally and have lots of different models on my machine (using the admin password for all of them).
The problem is not model or profile specific.

I have checked the capabilities cube - all blank. Server explorer all 'Grant'.

Thanks for the input.

[Wim Gielis]

I have seen this in the past as well. It occurs from time to time, closing and starting Perspectives or Architect solves the issue.
I'm sorry that I cannot help you in a better way.

[tomok]

I have re installed Tm1 10.1.1 - without success...

When you uninstalled did you remove all traces of TM1 before re-installing? More specifically, did you get rid of all the client config files left in the C:/UserID/AppData/Roaming/Applix folder? I have not seen your specific issue but other strange problems with Architect can often be solved by blowing all these away. There's no risk because TM1 will re-create them if they don't exist.

[Gabor]

@ Mems,
it sounds like you have checked all hints so far. I hope you understand, that I was not talking about any obvious reason in the profile, like stuff, that TM1 used to add there, but rather about the rare cases beyond uninstall, registry clean etc.

[Mems]

My findings,

I believe the issue was caused by the fact that my .net Framework Manager got corrupted.

After re install of framework manger - and another re install of TM1 fixed the problem.

Regards,