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9.1 SP4 TM1 Web error
Posted: Fri Apr 24, 2009 6:09 am
by par3
Hi All,
Firstly some background:
The server is using:
Windows 2000
Excel 2000
IE 6
I have recently upgraded the server with 9.1 Sp4 and want to use it as a web server. When however I connect to localhost/tm1web(from the server itself) everything works 100% till I want to open a view. An error then occurs and it displays nothing.
Any ideas why this may happen?
Thanx!
Re: 9.1 SP4 TM1 Web error
Posted: Fri Apr 24, 2009 6:13 am
by Alan Kirk
par3 wrote:Hi All,
Firstly some background:
The server is using:
Windows 2000
Excel 2000
IE 6
I have recently upgraded the server with 9.1 Sp4 and want to use it as a web server. When however I connect to localhost/tm1web(from the server itself) everything works 100% till I want to open a view. An error then occurs and it displays nothing.
Any ideas why this may happen?
That'd be your reason right thar. Excel 2000 is way too old to generate the nexessary XML. Upgrade to Excel 2003. (The Software Requirements say 2002 or later, but I had all manner of problems with XP; I do recommend 2003.)
Re: 9.1 SP4 TM1 Web error
Posted: Fri Apr 24, 2009 9:04 am
by par3
Doesn't XML only come into the picture once you start opening Applications?
Re: 9.1 SP4 TM1 Web error
Posted: Fri Apr 24, 2009 9:24 am
by Alan Kirk
par3 wrote:Doesn't XML only come into the picture once you start opening Applications?
I think, perhaps, you may not be focusing enough on the core issue.
You've got a version of Excel on your server which the documentation states isn't supported. Your options are either to tell it repeatedly that you think it should work (in which case, it still won't), or to replace it with a version which actually does.