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TM1 WEB - Menu not displayed after login

Posted: Wed Jul 10, 2013 3:04 am
by TF34375
I am able to login to TM1 web, but not able to see the MENU. Its a Single machine installation.

All TM1 WEB is showing is text (non clickable):

IBM Cognos TM1 Web
Welcome: Admin
About
Help
Log Out ..... and few image placeholder with no image.

No menu from above is running. I have set Admin server name(localhost) and Server name(Sdata) is Web.config
Able to access Sdata from Perspective.

Re: TM1 WEB - Menu not displayed after login

Posted: Wed Jul 10, 2013 7:54 am
by cgaunt
Hello TF34375

The familiar applications / cubes / dimenssions.... tree should appear on the left hand side of your browser.

It may be that you have opened up an the pane is hidden. Look for the three little arrows that allow you to reveal it. Cick on them and it should reveal.

If you do not see the arrows, then check the user security settings in the perspectives/architect client where you set up application security (look for the 'settings' button on the right hand side). From there you can control how TM1WEB appears for each client. You can set to open TM1 web with the pane minimised, or not included at all. look fo rthe ID that you are using and make sure it is included and open on login and try to log on to TM1WEB again.

Hope this helps

Re: TM1 WEB - Menu not displayed after login

Posted: Wed Jul 10, 2013 12:54 pm
by TF34375
Just to show the error.

Image

Uploaded with ImageShack.us

Re: TM1 WEB - Menu not displayed after login

Posted: Wed Jul 10, 2013 12:57 pm
by declanr
From your screenshot it looks similar to when Authentication and permissions aren't quite set up correctly on the TM1WebEx folder, which you can get to through IIS.
There are a few topics on here about the permissions around it if it is that.