TM1 Forum

Have problem with installation new base Rules_guide_data
error by OpenSCManager failed - Access is denied. (0x5)

Create another service and just drop a CFG file in the folder. If this works then stop the service, drop the rules cubes, dimensions, etc in to the folder and restart. If the service creation still fails then it's nothing to do with the rules guide data. If it doesn't fail and you drop the files in and the service doesn't start then at least you'll have a log file to look at for the reason why. My guess is your running the command prompt as Admin anyway.

jim wood wrote:Create another service and just drop a CFG file in the folder. If this works then stop the service, drop the rules cubes, dimensions, etc in to the folder and restart. If the service creation still fails then it's nothing to do with the rules guide data. If it doesn't fail and you drop the files in and the service doesn't start then at least you'll have a log file to look at for the reason why. My guess is your running the command prompt as Admin anyway.

try all method just repeat error..
"OpenSCManager failed - (0x5) ....´"

Please follow the steps as instructed in this link http://www-01.ibm.com/support/docview.w ... wg21579191 and I hope it solves your problem.

Most people who have been using TM1 for a number of years will stick with the command prompt method of registering new, I myself will continue to use it as I think its pretty damn easy and still currently quicker than the alternative.

However if you are new to TM1, it could possibly be simpler for you to use the "IBM Cognos Configuration" GUI to add your new service, this was brought out for version 10 and is designed to be a little more "user friendly."

If you have the UAC controls turned on for your server/pc you will still need to right-click and run as administrator (as you should be doing with the command prompt if you stick with that method.)
You still need to set up a new CFG file (and make sure it is using a different port etc.)
After that it is as simple as right-click and "add new instance" from within the GUI, just tell it the filepath of your CFG file and that should be it.


You will notice that the steps are pretty much the same but its just another option of how you could approach this.

Your issue is almost certainly to do with not running the command prompt as admin though, there are 2 ways around this:
1/ Right-Click and Run as Admin
2/ Turn off the UAC controls (you can just google how to do this for whatever platform you are using e.g. Windows 7, Server 2008 R2 etc.)


If I am allowed to turn off the UAC on a server I usually do, in most circumstances only people who know what they are doing should have access to a TM1 server anyway so the UAC wouldn't add much benefit... but that's only most circumstances, certainly not all.

l_kothamasu wrote:Please follow the steps as instructed in this link http://www-01.ibm.com/support/docview.w ... wg21579191 and I hope it solves your problem.

using by Administrator another error ´cannot access by Win32´

declanr wrote:Most people who have been using TM1 for a number of years will stick with the command prompt method of registering new, I myself will continue to use it as I think its pretty damn easy and still currently quicker than the alternative.

However if you are new to TM1, it could possibly be simpler for you to use the "IBM Cognos Configuration" GUI to add your new service, this was brought out for version 10 and is designed to be a little more "user friendly."

If you have the UAC controls turned on for your server/pc you will still need to right-click and run as administrator (as you should be doing with the command prompt if you stick with that method.)
You still need to set up a new CFG file (and make sure it is using a different port etc.)
After that it is as simple as right-click and "add new instance" from within the GUI, just tell it the filepath of your CFG file and that should be it.


You will notice that the steps are pretty much the same but its just another option of how you could approach this.

Your issue is almost certainly to do with not running the command prompt as admin though, there are 2 ways around this:
1/ Right-Click and Run as Admin
2/ Turn off the UAC controls (you can just google how to do this for whatever platform you are using e.g. Windows 7, Server 2008 R2 etc.)


If I am allowed to turn off the UAC on a server I usually do, in most circumstances only people who know what they are doing should have access to a TM1 server anyway so the UAC wouldn't add much benefit... but that's only most circumstances, certainly not all.

tnks for help its work
try from administrator and turn off UAC and base install successfully


but when try start in service have Error 1067 Process terminated unexpectedly

tnks everyone who help!!
sorry it my mistake by path

now reinstall succes and start without error