Perspective NOT working in TM 10.1.1

roy2087 · Post by **roy2087** » Tue May 28, 2013 1:54 pm

Hi ,

My Cognos TM1 Perspective is NOT working.
It is hanging after the pop-up "Enable Macros"

I am also using a 32-bit Microsoft Office.

Any advice.

Attached is the Screen Shot.

jim wood · Post by **jim wood** » Tue May 28, 2013 2:04 pm

Have you tried applying FP1 for 10.1.1?

Alan Kirk · Post by **Alan Kirk** » Tue May 28, 2013 9:32 pm

roy2087 wrote: My Cognos TM1 Perspective is NOT working.
It is hanging after the pop-up "Enable Macros"

I am also using a 32-bit Microsoft Office.

Any advice.

Attached is the Screen Shot.

I'm not seeing any hang there; the title bar of Excel doesn't seem to be ghosted. I'm not sure what the icon on the task bar to the left of Excel is; whether it's Server Explorer or a local server session. More likely the latter I imagine given that I don't see either a TM1 tab or an Addins tab on the ribbon.

Did you actually install TM1 client on this machine? As in, not just put the folder containing the .xla on the C:\ drive somewhere and then tried to open it, but actually ran the installation package selecting the Client application as part of that install? Did you do the install with Administrator rights? If the answer to either of these is no, I'd suggest doing that.

roy2087 · Post by **roy2087** » Thu Jun 13, 2013 4:57 pm

Hi Alan Sir,

I have installed the TM1 Client using Admin Rights.
Its working fine now.

Regards,
Roy.

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Perspective NOT working in TM 10.1.1

Perspective NOT working in TM 10.1.1

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