Issue with logging into TM1 Applications

[thchen29]

I have a Windows 7 laptop that I am setting up with TM1 10.1.1. Everything installed and was running fine. I ran through the setup to deploy a service to TM1 Applications. Everything worked fine starting out. Today after rebooting the machine when I try to log into TM1 Applications I get the error message "Could not logon to any available servers with the provided credentials". I did some searching on this and found several references of updating the fpmsvc_config.xml file to remove the Servers listed to force the re-deploy steps to Applications. I removed the server references in the config file restarted the Application server, then attempted to login again. I get the screen where I can do the Application config but I get an error message that pops up immediately stating "Unable to load http://localhost:9510/pmpsvc/services/json/FPMService status:500"

Am I missing something here? Is there something else that I need to do to force the re-config of an Application?

Thanks

[thchen29]

Update - I hated having to do it, but I sucked it up and did a full uninstall/reinstall of TM1. After re-configuring and re-registering all of my services I was able to log into the Applications URL which prompted be to go through the wizard (with no errors). I deployed my instance to Contributor/Applications with no issues and as of today I am still able to access it with no errors. As a precaution I took a backup of the fpmsvc_config.xml file before I did the config so I had a baseline config file to go back to in case this issue comes up again.

To that, if anyone has any ideas as to why this happens and how to ensure this doesn't happen again I'd appreciate any insight.

[luchotb]

this is the answer from IBM

http://www-01.ibm.com/support/docview.w ... wg21643348