Unable to log into TM1 server

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hunterforcognos
Posts: 15
Joined: Fri Mar 08, 2013 9:06 pm
OLAP Product: TM1, Transformer
Version: 10.1.1
Excel Version: 2013

Unable to log into TM1 server

Post by hunterforcognos »

Hi Experts,

I created a TM1 server by copying and pasting shortcut of tm1s.exe from appropriate bin folder. I also created data and log folder, edited tm1s.cfg file to include correct server name, adminhost, port number, database directory and logging directory. I also edited properties of the new tm1.exe application in order to include location / path of Data folder. I am able to start the server w/o any issues. However, when I open architect and double click the server I created, I get the following error:
Capture.PNG
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I also tried copy pasting data, logging and server app from TM1 samples. Changed path of data directory on appropriate locations (tm1s,cfg and properties of server app) and yet, I end up getting the same error. I also tried different combinations of 'IntegratedSecurity' options in tm1s.cfg file and that did not help either.

Can someone please help?

Thanks in advance!
declanr
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Re: Unable to log into TM1 server

Post by declanr »

hunterforcognos wrote:Hi Experts,

I created a TM1 server by copying and pasting shortcut of tm1s.exe from appropriate bin folder. I also created data and log folder, edited tm1s.cfg file to include correct server name, adminhost, port number, database directory and logging directory. I also edited properties of the new tm1.exe application in order to include location / path of Data folder. I am able to start the server w/o any issues. However, when I open architect and double click the server I created, I get the following error:
Capture.PNG
I also tried copy pasting data, logging and server app from TM1 samples. Changed path of data directory on appropriate locations (tm1s,cfg and properties of server app) and yet, I end up getting the same error. I also tried different combinations of 'IntegratedSecurity' options in tm1s.cfg file and that did not help either.

Can someone please help?

Thanks in advance!
You receive this error (or similar ones) when you are trying to use integrated logon and your Windows Network Account isn't recognised within TM1.
I would take a guess at assuming while setting up your new service; you didn't copy across the client control dimensions etc.

Go into the CFG file and change it to security mode 2 (mixed integrated & standard tm1), restart the service, untick integrated mode in persectives file options.
Log in with "Admin" & no password. Set up your actual username (remembering to incorporate the correct domain etc.) then you should be able to use integrated logons again.

Another option could be to copy over all of the control dims & cubes from your old data directory and then it will take across all the user data.


Edit - Just noticed you said you tried the different security options in the CFG file to no success... did you restart the service after changing them?
Declan Rodger
hunterforcognos
Posts: 15
Joined: Fri Mar 08, 2013 9:06 pm
OLAP Product: TM1, Transformer
Version: 10.1.1
Excel Version: 2013

Re: Unable to log into TM1 server

Post by hunterforcognos »

Thanks a lot!!

I did try different Security options and restarted the service before, but did not uncheck 'use integrated login' option. I did that and it worked!

Thanks.
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