Content Store Installation Problem
Posted: Tue Jan 15, 2013 8:22 pm
Have been trying to install several times on a 64Bit Windows 7 VirtualBox with IBM Cognos Express 10.1 (64 Bit)...have encountered countless issues with Content Store...either on a clean VirtualBox with no other software ("Content Store Installation Error") OR with other software like SQL Server ("Content Store Account Error").
LogFile >>>"Content Store Installation Error"
Custom Action: com.ibm.cognos.express.installers.ia.custom.server.IDSInstallHandler
Status: SUCCESSFUL
Copy File: Destination: C:\Program Files (x86)\IBM\Cognos Express\logs\express\ids.log
Status: SUCCESSFUL
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>setlocal
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo "Debug Checkpoint: START" 1>>C:/ids.log
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>rem Sets blob/clob spaces requirements for CM and the name for the database instance
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set DATABASE_SERVER_NAME=cm_ids_svr_custom
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>if "C:\Program Files (x86)\IBM\Cognos Express\ids" == "" (goto USAGE )
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>if "19304" == "" (goto USAGE )
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>if "19305" == "" (goto USAGE )
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>if "C:\Program Files (x86)\IBM\Cognos Express\ids_cs" == "" (goto USAGE )
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo "Debug Checkpoint: 2" 1>>C:/ids.log
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set IDS_INSTALL_DIR=C:\Program Files (x86)\IBM\Cognos Express\ids
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set SQLIPORT=19304
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set DRDAPORT=19305
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set DATAPATH=C:\Program Files (x86)\IBM\Cognos Express\ids_cs
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set ROOTPATH=C:\Program Files (x86)\IBM\Cognos Express\ids_cs\dbspace_dat.000
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>type nul 1>"C:\Program Files (x86)\IBM\Cognos Express\ids_cs\dbspace_dat.000"
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo SQLIPORT 19304
SQLIPORT 19304
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo DRDAPORT 19305
DRDAPORT 19305
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set CM_CONFIG=onconfig.cm_db
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set INFORMIXDIR=C:\Program Files (x86)\IBM\Cognos Express\ids
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set INFORMIXSERVER=cm_ids_svr_custom
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set ONCONFIG=ONCONFIG.cm_ids_svr_custom
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set CM_CONFIG_PATH=C:\Program Files (x86)\IBM\Cognos Express\ids\tmp\onconfig.cm_db
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set CM_ROOTDBSPACE=C:\Program Files (x86)\IBM\Cognos Express\ids\data\cm_rootdbspace.dat
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set DB_LOCALE=EN_US.utf8
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set GL_USEGLU=1
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo
ECHO is on.
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo
ECHO is on.
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>rem -----------------------Checking the value of 8.3 FileName Creation registry entry - only used for debugging ---------------------------
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo check 8.3 FileName Creation registry entry for debugging:
check 8.3 FileName Creation registry entry for debugging:
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem /v NtfsDisable8dot3NameCreation
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
NtfsDisable8dot3NameCreation REG_DWORD 0x2
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>rem -----------------------CALLING THE DEPLOYMENT UTILITY (ifxdeploy)--------------------
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo "Debug Checkpoint: 3" 1>>C:/ids.log
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>REM MUST run ifxdeploy from "bin" directory
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>cd /D "C:\Program Files (x86)\IBM\Cognos Express\ids/bin"
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>IF AMD64 == x86 GOTO IS_32BIT
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo "OS is 64bit" 1>>C:/ids.log
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>"C:\Program Files (x86)\IBM\Cognos Express\ids/bin/ifxdeploy" -system -6432 -sqliport 19304 -drdaport 19305 -y -rootpath "C:\Program Files (x86)\IBM\Cognos Express\ids_cs\dbspace_dat.000" -verbose -l C:/ids.log
Checking IDS environment variables..
Adding current user to Informix-Admin
Service cm_ids_svr_custom does not exist, creating..
Service cm_ids_svr_custom created
Service MsgServ does not exist, creating..
Service MsgServ created
Checking C:\PROGRA~2\IBM\COGNOS~1\ids\etc\ONCONFIG.cm_ids_svr_custom for a valid ROOTPATH
SQLHOSTS entries for cm_ids_svr_custom not present, creating them..
SQLHOSTS entries for cm_ids_svr_custom_drda not present, creating them..
Creating Start Menu icons if not present
Checking for temporary directories and files
Installing IDS runtime support...
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set RC=0
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>GOTO ENDIF
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>if not 0 EQU 0 (goto IDS_INSTALL_ERROR )
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>rem -----------------------STARTING THE SERVICE -----------------------------------------
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo "Debug Checkpoint: 4" 1>>C:/ids.log
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set INFORMIXDIR=C:\Program Files (x86)\IBM\Cognos Express\ids
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set INFORMIXSERVER=cm_ids_svr_custom
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set PATH=C:\Program Files (x86)\IBM\Cognos Express\ids\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set CLASSPATH=C:\Program Files (x86)\IBM\Cognos Express\ids\extend\krakatoa\krakatoa.jar;C:\Program Files (x86)\IBM\Cognos Express\ids\extend\krakatoa\jdbc.jar;
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set DBTEMP=C:\Program Files (x86)\IBM\Cognos Express\ids\infxtmp
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set DB_LOCALE=EN_US.utf8
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set GL_USEGLU=1
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo "Debug Checkpoint: 5" 1>>C:/ids.log
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo Starting cm_ids_svr_custom server.
Starting cm_ids_svr_custom server.
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>rem Wait for 5 secs before starting server. VM issue - It takes a couple of secs for service to be added to the SCMD
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>"C:\Program Files (x86)\IBM\Cognos Express\ids/bin/starts.exe" cm_ids_svr_custom -iy -w
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>if not 1 EQU 0 (goto IDS_SERVICE_START_ERROR )
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo Error starting cm_ids_svr_custom service.
Error starting cm_ids_svr_custom service.
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set EXIT_CODE=2
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>goto ERROR_EXIT
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>endlocal
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>exit
:com.ibm.cognos.express.sdk.core.ExpressSDKException: SDK_ERR_PROCESS_EXIT
Stack Trace:
com.ibm.cognos.express.sdk.core.ExpressSDKException.<init>(ExpressSDKException.java:169)
com.ibm.cognos.express.sdk.util.ProcessHelper2.handleProcess(ProcessHelper2.java:310)
com.ibm.cognos.express.sdk.util.ProcessHelper2.run(ProcessHelper2.java:138)
com.ibm.cognos.express.sdk.util.ProcessHelper2.runMerged(ProcessHelper2.java:46)
com.ibm.cognos.express.installers.ia.custom.server.IDSInstallHandler.runInstaller(IDSInstallHandler.java:74)
com.ibm.cognos.express.installers.ia.custom.server.IDSInstallHandler.install(IDSInstallHandler.java:50)
com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)
com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
com.zerog.ia.installer.Installer.install(DashoA10*..)
com.zerog.ia.installer.actions.InstallProgressAction.n(DashoA10*..)
com.zerog.ia.installer.actions.ProgressPanelAction$1.run(DashoA10*..)
Status: FATAL ERROR
Additional Notes: ERROR - An error occurred while disabling the directory listing option in web-xml file: C:\Program Files (x86)\IBM\Cognos Express\tomcat\conf\web.xmlTo make your application more secure, please try to set the 'listings' attribute to false manually and restart the service.
FATAL ERROR - An error occured during the installation of content store
LogFile >>>"Content Store Installation Error"
Custom Action: com.ibm.cognos.express.installers.ia.custom.server.IDSInstallHandler
Status: SUCCESSFUL
Copy File: Destination: C:\Program Files (x86)\IBM\Cognos Express\logs\express\ids.log
Status: SUCCESSFUL
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>setlocal
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo "Debug Checkpoint: START" 1>>C:/ids.log
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>rem Sets blob/clob spaces requirements for CM and the name for the database instance
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set DATABASE_SERVER_NAME=cm_ids_svr_custom
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>if "C:\Program Files (x86)\IBM\Cognos Express\ids" == "" (goto USAGE )
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>if "19304" == "" (goto USAGE )
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>if "19305" == "" (goto USAGE )
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>if "C:\Program Files (x86)\IBM\Cognos Express\ids_cs" == "" (goto USAGE )
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo "Debug Checkpoint: 2" 1>>C:/ids.log
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set IDS_INSTALL_DIR=C:\Program Files (x86)\IBM\Cognos Express\ids
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set SQLIPORT=19304
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set DRDAPORT=19305
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set DATAPATH=C:\Program Files (x86)\IBM\Cognos Express\ids_cs
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set ROOTPATH=C:\Program Files (x86)\IBM\Cognos Express\ids_cs\dbspace_dat.000
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>type nul 1>"C:\Program Files (x86)\IBM\Cognos Express\ids_cs\dbspace_dat.000"
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo SQLIPORT 19304
SQLIPORT 19304
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo DRDAPORT 19305
DRDAPORT 19305
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set CM_CONFIG=onconfig.cm_db
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set INFORMIXDIR=C:\Program Files (x86)\IBM\Cognos Express\ids
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set INFORMIXSERVER=cm_ids_svr_custom
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set ONCONFIG=ONCONFIG.cm_ids_svr_custom
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set CM_CONFIG_PATH=C:\Program Files (x86)\IBM\Cognos Express\ids\tmp\onconfig.cm_db
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set CM_ROOTDBSPACE=C:\Program Files (x86)\IBM\Cognos Express\ids\data\cm_rootdbspace.dat
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set DB_LOCALE=EN_US.utf8
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>set GL_USEGLU=1
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo
ECHO is on.
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo
ECHO is on.
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>rem -----------------------Checking the value of 8.3 FileName Creation registry entry - only used for debugging ---------------------------
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo check 8.3 FileName Creation registry entry for debugging:
check 8.3 FileName Creation registry entry for debugging:
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>reg query HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem /v NtfsDisable8dot3NameCreation
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem
NtfsDisable8dot3NameCreation REG_DWORD 0x2
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>rem -----------------------CALLING THE DEPLOYMENT UTILITY (ifxdeploy)--------------------
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>echo "Debug Checkpoint: 3" 1>>C:/ids.log
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>REM MUST run ifxdeploy from "bin" directory
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>cd /D "C:\Program Files (x86)\IBM\Cognos Express\ids/bin"
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>IF AMD64 == x86 GOTO IS_32BIT
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo "OS is 64bit" 1>>C:/ids.log
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>"C:\Program Files (x86)\IBM\Cognos Express\ids/bin/ifxdeploy" -system -6432 -sqliport 19304 -drdaport 19305 -y -rootpath "C:\Program Files (x86)\IBM\Cognos Express\ids_cs\dbspace_dat.000" -verbose -l C:/ids.log
Checking IDS environment variables..
Adding current user to Informix-Admin
Service cm_ids_svr_custom does not exist, creating..
Service cm_ids_svr_custom created
Service MsgServ does not exist, creating..
Service MsgServ created
Checking C:\PROGRA~2\IBM\COGNOS~1\ids\etc\ONCONFIG.cm_ids_svr_custom for a valid ROOTPATH
SQLHOSTS entries for cm_ids_svr_custom not present, creating them..
SQLHOSTS entries for cm_ids_svr_custom_drda not present, creating them..
Creating Start Menu icons if not present
Checking for temporary directories and files
Installing IDS runtime support...
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set RC=0
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>GOTO ENDIF
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>if not 0 EQU 0 (goto IDS_INSTALL_ERROR )
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>rem -----------------------STARTING THE SERVICE -----------------------------------------
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo "Debug Checkpoint: 4" 1>>C:/ids.log
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set INFORMIXDIR=C:\Program Files (x86)\IBM\Cognos Express\ids
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set INFORMIXSERVER=cm_ids_svr_custom
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set PATH=C:\Program Files (x86)\IBM\Cognos Express\ids\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set CLASSPATH=C:\Program Files (x86)\IBM\Cognos Express\ids\extend\krakatoa\krakatoa.jar;C:\Program Files (x86)\IBM\Cognos Express\ids\extend\krakatoa\jdbc.jar;
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set DBTEMP=C:\Program Files (x86)\IBM\Cognos Express\ids\infxtmp
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set DB_LOCALE=EN_US.utf8
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set GL_USEGLU=1
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo "Debug Checkpoint: 5" 1>>C:/ids.log
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo Starting cm_ids_svr_custom server.
Starting cm_ids_svr_custom server.
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>rem Wait for 5 secs before starting server. VM issue - It takes a couple of secs for service to be added to the SCMD
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>"C:\Program Files (x86)\IBM\Cognos Express\ids/bin/starts.exe" cm_ids_svr_custom -iy -w
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>if not 1 EQU 0 (goto IDS_SERVICE_START_ERROR )
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>echo Error starting cm_ids_svr_custom service.
Error starting cm_ids_svr_custom service.
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>set EXIT_CODE=2
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>goto ERROR_EXIT
C:\Program Files (x86)\IBM\Cognos Express\ids\bin>endlocal
C:\Users\mrd\AppData\Local\Temp\I1358279229\Windows>exit
:com.ibm.cognos.express.sdk.core.ExpressSDKException: SDK_ERR_PROCESS_EXIT
Stack Trace:
com.ibm.cognos.express.sdk.core.ExpressSDKException.<init>(ExpressSDKException.java:169)
com.ibm.cognos.express.sdk.util.ProcessHelper2.handleProcess(ProcessHelper2.java:310)
com.ibm.cognos.express.sdk.util.ProcessHelper2.run(ProcessHelper2.java:138)
com.ibm.cognos.express.sdk.util.ProcessHelper2.runMerged(ProcessHelper2.java:46)
com.ibm.cognos.express.installers.ia.custom.server.IDSInstallHandler.runInstaller(IDSInstallHandler.java:74)
com.ibm.cognos.express.installers.ia.custom.server.IDSInstallHandler.install(IDSInstallHandler.java:50)
com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)
com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)
com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)
com.zerog.ia.installer.Installer.install(DashoA10*..)
com.zerog.ia.installer.actions.InstallProgressAction.n(DashoA10*..)
com.zerog.ia.installer.actions.ProgressPanelAction$1.run(DashoA10*..)
Status: FATAL ERROR
Additional Notes: ERROR - An error occurred while disabling the directory listing option in web-xml file: C:\Program Files (x86)\IBM\Cognos Express\tomcat\conf\web.xmlTo make your application more secure, please try to set the 'listings' attribute to false manually and restart the service.
FATAL ERROR - An error occured during the installation of content store