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IBM Cognos Express Service fails to start!

Posted: Wed Jul 18, 2012 1:50 am
by Miltonb
Hi out of the blue the Cognos Express service is failing to start.

In the cbs_run.log file i am getting the following error:
"Wed Jul 18 01:32:05 2012 ERROR t[5d84] CBSBootstrapService failed to find CBS element in bootstrap config (via CFGAPI)"

Anyone able to offer any help on this issue?

Thanks :)

Re: IBM Cognos Express Service fails to start!

Posted: Wed Jul 18, 2012 3:47 am
by BigG
restart physical server?

Re: IBM Cognos Express Service fails to start!

Posted: Fri Jul 20, 2012 3:33 am
by Miltonb
Somehow the file structure had changed!
Did a restore from backup and got it up and running again.