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TM1Web display error !
Posted: Fri Jun 22, 2012 8:58 am
by phamtinkt88
Hi all,
I have problem with TM1 Web.
There are three window user accounts on my server (1,2,3). Account 1,2 were able to open websheet on TM1 web but account 3 wasn't.
There was no error message, TM1 web just displayed nothing.
- Untitled.jpg (189.18 KiB) Viewed 4412 times
Thanks for help,
Tin
Re: TM1Web display error !
Posted: Fri Jun 22, 2012 2:10 pm
by rkaif
Strange, have you been using the same computer for Account 1, 2 and 3?
Also check if these accounts have the same Security setup within TM1
Re: TM1Web display error !
Posted: Fri Jun 22, 2012 2:44 pm
by George Regateiro
On top of the TM1 Security setup I would also check that they have the same windows rights to all the temp web folders (they are specifically pointed out in the web install docs).
Re: TM1Web display error !
Posted: Fri Jun 22, 2012 3:29 pm
by George Regateiro
I can tell you to ignore my advice posted earlier. We have been testing 10.1 FP1 and one of my fellow developers just brought up a similar issue.
After debugging our issue it was entirely PC and user specific. To fix we did a complete reset of IE. Tools->Internet Options->Advanced->Reset
Please save off your favorites since this operation deletes these out.
That solved our issue.
Re: TM1Web display error !
Posted: Fri Jun 22, 2012 11:59 pm
by phamtinkt88
George Regateiro wrote:I can tell you to ignore my advice posted earlier. We have been testing 10.1 FP1 and one of my fellow developers just brought up a similar issue.
After debugging our issue it was entirely PC and user specific. To fix we did a complete reset of IE. Tools->Internet Options->Advanced->Reset
Please save off your favorites since this operation deletes these out.
That solved our issue.
Thanks George, that solved my issue too !
rkaif wrote:Strange, have you been using the same computer for Account 1, 2 and 3?
Also check if these accounts have the same Security setup within TM1
Yes rkaif, on the same computer.