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Issues in installing Cognos TM1 10.1.0

Posted: Tue Jun 19, 2012 7:39 am
by Venki@1688
Hi,

I am facing an issue in installing TM1 10.1.0 . As per the TM1 installation guide, one of the pre-requisite for 10.1.0 is given as 'Microsoft Visual C++ 2005 SP1-Redistributable Package'. Though i have installed all other pre-requisite components including 'Microsoft Visual C++ 2005 SP1-Redistributable Package', i am gettning the error mentioned in the screenshot.

Any idea on this.

Thanks

Re: Issues in installing Cognos TM1 10.1.0

Posted: Tue Jun 19, 2012 8:32 am
by kpk
Hi,

As far as I remember we installed both the x86 and x64 redist packages but could not check it now.

Regards,
Peter

Re: Issues in installing Cognos TM1 10.1.0

Posted: Tue Jun 19, 2012 12:19 pm
by George Regateiro
To be safe I also installed both and continued to the get the message even after restarting.

I proceeded with the installation and we have been testing the system pretty thoroughly and have not noticed anything that is not working. I dont know if there is a flaw in their checking logic, but we were never able to get rid of the error.

Re: Issues in installing Cognos TM1 10.1.0

Posted: Tue Jun 19, 2012 3:32 pm
by Venki@1688
Thanks guys. I will go ahead with the installation after installing both x86 and x64 version of Visual C++ package.

@George Regateiro Can you share the checklist for the setup that you have tested with. That would be of huge help to find any error in our step in case.

Re: Issues in installing Cognos TM1 10.1.0

Posted: Wed Jun 20, 2012 7:00 am
by Steve Vincent
which OS is that on?

Re: Issues in installing Cognos TM1 10.1.0

Posted: Thu Jun 21, 2012 6:20 am
by Venki@1688
OS : Microsoft Windows Server 2003 Enterprise x64 Edition Service Pack 2