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No transaction log in Win7 + 9.5.2
Posted: Mon Jun 18, 2012 12:45 pm
by lotsaram
We have encountered an issue that seems specific to Win 7 x86 builds using Office 2010 where the transaction log option is available for admins but upon selection no transaction log query dialog pops up (message log works OK). This seems specific to Win 7 + Excel 2010 + TM1 Perspectives 9.5.2
XP + Excel 2010 + TM1 Perspectives 9.5.2 is OK
Win7 + Excel 2007 + TM1 Perspectives 9.5.2 is OK
This is entirely reproducible within our environment here on multiple PCs for multiple admins but I'm not sure yet whether this is a bona fide bug in TM1 or something specific to our Win7 configuration. We see this for 9.5.2 FP1 and 9.5.2 FP2. Does anyone out there with the same OS + MS office experience this also?
Re: No transaction log in Win7 + 9.5.2
Posted: Mon Jun 18, 2012 12:58 pm
by declanr
Do you not get any error message whatsoever?
I used to have an issue with the transaction log not opening on windows 7 but that was fixed by registering msmask32.ocx, that instance was using the laptop as the server so I expect the fact that some of your clients can access from different OS's suggests that the file is already registered on your box.
Re: No transaction log in Win7 + 9.5.2
Posted: Mon Jun 18, 2012 1:15 pm
by lotsaram
declanr wrote:Do you not get any error message whatsoever?
I used to have an issue with the transaction log not opening on windows 7 but that was fixed by registering msmask32.ocx, that instance was using the laptop as the server so I expect the fact that some of your clients can access from different OS's suggests that the file is already registered on your box.
No, no message whatsoever. Ill follow up with msmask32.ocx - the Win7 + Office 2010 and Win7 + Office 2007 are different "platform builds" so it could be a platform issue specific to us as opposed to any specific combination of TM1 + office + OS ...
Re: No transaction log in Win7 + 9.5.2
Posted: Mon Jun 18, 2012 1:21 pm
by Michel Zijlema
Also see
this thread (it also mentions the msmask32.ocx and a link to an IBM technical bulletin).
Michel
Re: No transaction log in Win7 + 9.5.2
Posted: Tue Jun 19, 2012 5:59 am
by Gregor Koch
Hi
Can confirm that the following combinations work fine.
Windows 7 Enterprise SP1
Excel (MS Office Professional Plus) 2010
TM1 9.5.2 FP2
Windows 7 Enterprise SP1
Excel (MS Office Professional Plus) 2010
TM1 9.5.2 FP2 HF2
Re: No transaction log in Win7 + 9.5.2
Posted: Mon Mar 18, 2013 3:58 pm
by roymathew1
Registering msmask32.ocx worked for me (did have the file).
Details here:
https://www-304.ibm.com/support/docview ... wg21469061