TM1 Forum

Hi,
i installed my datamodel as services and
while i am starting the service i am geting the below problem

kindly help me with your idea's

Is it using a unique port?

Are the directorys listed in the config file correct? e.g. does the listed logs folder actually exist?

In addition to Declan's suggestions, there are already a couple of threads on this. An extremely quick search turns up this one for example - http://www.tm1forum.com/viewtopic.php?f=3&t=5206

hi,
i ensured that database directory corect and also port number i changed several time as others suggested even then i am getting the same error.
tm1 version iam using is
applix90 64-bit
so how we should take port number means is it 4 digit or 6?

mincharug.shulft wrote: so how we should take port number means is it 4 digit or 6?

Not 6, the highest port number available is 65535. The default is something like 12345 which should be fine unless something else is using it. I would normally use values like 12346, 12347, 12348 etc when creating multiple servers.

Of course, it might not be anything to do with the port number. Have you checked the logs? Have you looked at the other thread?

Make sure the credentials for the Widows Service account are correct. or else you can choose the option of "This Account" in the Service properties.

here i am using the account as system account.
and my adminserver is cognos tm1 952 which is running and do you see any issues?
bcz still having the same prob

my adminserver is cognos tm1 952

tm1 version iam using is
applix90 64-bit

I think a very good starting point would be for you to tell us exactly what set-up you are implementing here?

here
cognos tm1 952 adminserver running
and also 6data models(TM1 server) got installed in that 4 are pointing to 952 adminserver.
and 2 datamodels are one is applix 90 32 bit and second one is applix 90 64-bit BUT applix 90 32 installed running fine and applix 64 bit datamodel got installed and while starting from service its throwing an applix 64 error.
i think i got clarified to your question?

mincharug.shulft,

Have you checked the tm1server.log file? What does it say?

Hi,
TM1 server itself not started so how shluld i check the logs?
pls suggest me if i am wrong.

In your logs directory it should have a failed server log.

Unless as per my earlier post the logging directory doesn't exist?

Hello,
still same problem if i add the loggingdirectiory to see the issue so NO logs has ganarated to see the issue.
and one more thing i want to bring your attention is
already applix90 32bit tm1 server is up and running so i thought that due to up&running of 32-bit it might have problem so i disabled and
try to run applix 9064-bit tm1 server even than we are getting the same issue.
appriciated if any gentle man help?

continue to above..
windows server 2003 Enterprise x64 Edition Service Pack2 would it suport the applix90 64-bit ?.

mincharug.shulft wrote:Hello,
still same problem if i add the loggingdirectiory to see the issue so NO logs has ganarated to see the issue.

Your problem, that of a TM1 server instance failing to start, should be easy to fix. However, I don't think anyone understands your setup or what you have or haven't tried.

mincharug.shulft wrote: and one more thing i want to bring your attention is
already applix90 32bit tm1 server is up and running so i thought that due to up&running of 32-bit it might have problem so i disabled and
try to run applix 9064-bit tm1 server even than we are getting the same issue.
appriciated if any gentle man help?

I've never tried but would assume you'd run into problems anyway if you try to run two different versions of TM1 on the same server, irrespective of whether one is 32 bit and 64 bit. If this is what you're trying to do, may I ask why? If you're running a 64 bit server why not just run the 64 bit version of TM1?

mincharug.shulft wrote:continue to above..
windows server 2003 Enterprise x64 Edition Service Pack2 would it suport the applix90 64-bit ?.

Possibly, but then I'm guessing that when you say "applix90 64-bit" you mean some 64 bit version of the TM1 server software. If so, which version?

When I get these error messages I fall back on Alan's excellent "How to guide for installing TM1 Servers":

http://www.tm1forum.com/viewtopic.php?f=21&t=1352

You can't run two different versions of TM1 on the same physical server unless you bastard up the installation and know exactly what you are doing. If you just run the plain install on a box that already has a different version of TM1 running on it the second version WILL NOT RUN. If this is what you are doing then please stop wasting your and our time.