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IBM Cognos TM1 Application:Could not connect to TM1 Server
Posted: Fri May 18, 2012 8:32 am
by appleglaze28
Just wondering...if anybody encountered this problem before. I'm trying to log into the TM1 Contributor Application as a user but every time I log in I get this error.
I know its how I set the CAM security that's causing the problem but I'm not sure what. I have no problem logging in the Server Explorer...so I'm not quite sure where BI is having a problem connecting with the TM1 Server.
This is TM1 10.1 with IBM Cognos BI 10.1.1
Re: IBM Cognos TM1 Application:Could not connect to TM1 Serv
Posted: Mon May 21, 2012 3:30 am
by g_suresh81
Hi,
Have you started that TM1 server?if you started already then shut down the server and start again and check whether Apache server is running or not. if it is not running, then start again.
Thanks,
Suresh.
Re: IBM Cognos TM1 Application:Could not connect to TM1 Serv
Posted: Wed May 23, 2012 10:03 am
by hardstep
Also having the same problem on Cognos Express 10.
The problem is intermittent - connect first time you get the error, connect again and it will connect fine.
Very frustrating !.
Re: IBM Cognos TM1 Application:Could not connect to TM1 Serv
Posted: Wed May 23, 2012 10:43 am
by moby91
appleglaze28 wrote:Just wondering...if anybody encountered this problem before. I'm trying to log into the TM1 Contributor Application as a user but every time I log in I get this error.
Can you log into the TM1 Contributor Application as a TM1 user being a member of the TM1 User Group Admin or Data Admin ?
But when you log into the TM1 Contributor Application as a TM1 user NOT being a member of the TM1 User Group Admin or Data Admin, then you got the error message ?
After you got the error message:
IBM Cognos TM1 Application
Could not connect to the TM1 Server
check the TM1 Contributor logfile pmpsvc.log for an error message looking like:
ERROR (listApplications) com.ibm.cognos.pmpsvc.session.PMPSVCSession - An exception occurred while initializing TM1 session
Is there such an error message whose timestamp matches the time you got the error message "Could not connect to the TM1 Server" when you tried to access the application ?
If there is such an error message in your TM1 Application Web logfile pmpsvc.log then:
- Stop&Restart the TM1 Contributor (Windows) Service.
- Logon as a TM1 user being a member of either the TM1 ADMIN group or TM1 Data Admin group.
- Open the application rights page and save application rights.