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Slice to Excel

Posted: Fri May 04, 2012 5:40 pm
by mcguija
Hi,

I'm running 9.5.2, FP1, HF6.

Yesterday I had to re-install the Tm1server app layer and now my slice to Excel, export to excel and .pdf from TM1Web is not working.

Here is the error message.

Operation Failed

--------------------------------------------------------------------------------

System has encountered a problem while handling your request.
Please try again.
If you keep having trouble, please contact your system administrator for assistance.


I found something on permission on tm1webex folders but them seem fine.

Any ideas?

j.

Re: Slice to Excel

Posted: Sat May 12, 2012 6:08 pm
by rkaif
Do a complete uninstall.
Delete the C:\Documents and Settings\Username\Application Data\Applix folder
Make sure you have installed all the per-requisites for TM1 (like .NEt framework etc)
Install TM1 again

These steps resolve most of the install issues.