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Server and Client incompatible!

Posted: Fri Mar 16, 2012 7:27 pm
by mincharug.shulft
Hello all,
Actually I am using Applix tm1 9.0.3 server and client and
When I am trying to login into the application via macros the below error message is getting and also attached the screen shot
"Error 100001:Server and Client incompatible!"
And any idea and how to check the whether client version and servers versions are correct or not? And I have dig into the macros and I did not see the any issues with code.
And the error occurred when I give host name and server name.
Please help me and thanks in advance.

Re: Server and Client incompatible!

Posted: Fri Mar 16, 2012 8:13 pm
by Alan Kirk
mincharug.shulft wrote:Hello all,
Actually I am using Applix tm1 9.0.3 server and client and
When I am trying to login into the application via macros the below error message is getting and also attached the screen shot
"Error 100001:Server and Client incompatible!"
And any idea and how to check the whether client version and servers versions are correct or not? And I have dig into the macros and I did not see the any issues with code.
And the error occurred when I give host name and server name.
Please help me and thanks in advance.
- Are you sure that both client and server are 9.0.3? You aren't trying to connect to a test server of a different version like the 9.5.1 that you also show in your profile, perchance?
- What do you have as the ClientVersionMinimum and ClientVersionMaximum parameters of the server config file?

Re: Server and Client incompatible!

Posted: Sat Mar 17, 2012 5:35 am
by mincharug.shulft
Hi,
i am using the same 9.0.3 version only for client & server and i am not connecting to test server like 951 like that.
and also we donot have ClientVersionMinimum and ClientVersionMaximum parameters in the server config file.

and also it worked last 3 days back.
any idea please?

Re: Server and Client incompatible!

Posted: Sat Mar 17, 2012 5:38 am
by Alan Kirk
mincharug.shulft wrote:Hi,
i am using the same 9.0.3 version only for client & server and i am not connecting to test server like 951 like that.
and also we donot have ClientVersionMinimum and ClientVersionMaximum parameters in the server config file.

any idea please?

I think you're going to have to be more specific about how you're connecting and what it is that you're connecting to. The dialog that you posted suggests that it's some kind of VBA code that you're using, not a connection directly through the GUI. Obviously the first thought that comes to mind is checking whether you can connect via the GUI. The second is what code you're using to attempt to connect.

Re: Server and Client incompatible!

Posted: Sun Mar 18, 2012 12:35 pm
by tomok
If you are getting that message and you are using VBA then you have to be using Perspecives. Do you have more than one version of TM1 installed on the PC you are running Perspectives on? That error message could be because your PC is trying to connect to the server using the wrong DLL. The location of the DLLs and related files are completely different in version 9.0 than they are in the later versions. Unless you really know what you are doing it is not advisable to have more than one version of TM1 on the same machine.