TM1Web can not connect Tm1ExcelServer

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kiss351523
Posts: 51
Joined: Thu May 05, 2011 2:05 am
OLAP Product: TM1
Version: 9.5
Excel Version: 2007 and 2003
Location: Asia

TM1Web can not connect Tm1ExcelServer

Post by kiss351523 »

Dear All:
When i open a excel file from tm1web,and slice,snapshot to excel ,or export to PDF,then a Pop-up window happened."Cannont conenct to TM1 ExcelSercives: No connection could be made because the target machine actively refused it .Server IP:4785".
But,i can slice a view to excel use TM1-Perspectives.
TM1 version : 9.5,Excel : 2003,OS : 2003 SP3,IIS : 6.0.
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Martin Ryan
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Posts: 2003
Joined: Sat May 10, 2008 9:08 am
OLAP Product: TM1
Version: 10.1
Excel Version: 2010
Location: Wellington, New Zealand
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Re: TM1Web can not connect Tm1ExcelServer

Post by Martin Ryan »

Check that the service "Tm1 Excel Service" is up and running on the server.

Martin
Please do not send technical questions via private message or email. Post them in the forum where you'll probably get a faster reply, and everyone can benefit from the answers.
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kiss351523
Posts: 51
Joined: Thu May 05, 2011 2:05 am
OLAP Product: TM1
Version: 9.5
Excel Version: 2007 and 2003
Location: Asia

Re: TM1Web can not connect Tm1ExcelServer

Post by kiss351523 »

Martin Ryan wrote:Check that the service "Tm1 Excel Service" is up and running on the server.

Martin
When i run the service "TM1Excel Service" from "TM1/bin/TM1ExcelServer.exe",Pop-up window just like then image from accessories.
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kiss351523
Posts: 51
Joined: Thu May 05, 2011 2:05 am
OLAP Product: TM1
Version: 9.5
Excel Version: 2007 and 2003
Location: Asia

Re: TM1Web can not connect Tm1ExcelServer

Post by kiss351523 »

I was Solved this problem,because when i running the TM1Web,I was killed the "TM1ExcelService.exe" server.
First learn TM1Web,getting started with difficulty!
TKS!
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