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Log File Questions (9.1 SP3)

Posted: Thu Jun 05, 2008 11:28 am
by TJMurphy
Just updated to 9.1SP3 and have some odd lines in the message log. These did not show up in testing but I suspect it's because we weren't able to properly test replication in the testing environment our IT people give us (don't get me started!).

First one is around replication. Replication, as far as I can tell, is working properly with no problems but this is what's in the log. And per the manual an ERROR code needs to be sorted out.
3920 INFO 2008-06-05 07:02:42,126 TM1.Chore Chore "Replicate" finished executing
3920 INFO 2008-06-05 07:02:42,094 TM1.Chore Chore "Replicate" time = 128.55 seconds
3920 ERROR 2008-06-05 01:02:40,217 TM1.Chore Synchronization of connection pwc finished executing normally
3920 INFO 2008-06-05 07:00:33,548 TM1.Chore Synchronization of connection pwc executed by scheduler
3920 INFO 2008-06-05 07:00:33,548 TM1.Chore Chore "Replicate" executed by scheduler
A red herring or something more insidious that is going to come back and bite me later?

The second one I'm not sure what to make of it. This entry was appearing regularly but not on any schedule that I can identify:
4104 INFO 2008-06-05 09:19:44,146 TM1.Comm.SSL SSL read error. SSL Error: 5
Any suggestions on this one - I'm watching the thread id's in TM1Top so this might cast some more light I guess. I thought I'd tracked it down to when someone logged off the server but that doesn't give me any reasons and doesn't seem to be consistent anyway.

Thanks
Tony

Re: Log File Questions (9.1 SP3)

Posted: Thu Jun 05, 2008 12:00 pm
by mattgoff
TJMurphy wrote:The second one I'm not sure what to make of it. This entry was appearing regularly but not on any schedule that I can identify:
4104 INFO 2008-06-05 09:19:44,146 TM1.Comm.SSL SSL read error. SSL Error: 5
Any suggestions on this one - I'm watching the thread id's in TM1Top so this might cast some more light I guess. I thought I'd tracked it down to when someone logged off the server but that doesn't give me any reasons and doesn't seem to be consistent anyway.
Support told me this INFO is logged when a client connection is lost unexpectedly (i.e. system crash, network problem, system suspend). Closing Excel (even without an explicit TM1 log out) will not result in this log entry. They said it was safe to ignore (to which I asked why it was even logged then-- seems like a perfect candidate for tm1s-log.properties).

Matt

Re: Log File Questions (9.1 SP3)

Posted: Thu Jun 05, 2008 1:31 pm
by Eric
3920 ERROR 2008-06-05 01:02:40,217 TM1.Chore Synchronization of connection pwc finished executing normally
Sorry I cannot help, but ERROR when it said "finished executing normally" you would think it was ok!?!

Re: Log File Questions (9.1 SP3)

Posted: Fri Jun 06, 2008 11:03 am
by TJMurphy
Matt, thanks for that. There's a few too many of them for my liking - I think I'd be getting more grief from the users if they were getting disconnected that often. But at least it's something I don't need to worry about.

Eric, yeah it's such a sensible error message now isn't it!

Tony