TM1 Forum

Hi, I get an error on a new environment Tm1 web websheets (even the simplist one) will not open with message. Does anywone have experience and a potential fix for this? I cannot find anything specific on KB or tm1forum, thanks

Error occurred while converting the MS Excel workbook into XML
format : Exception from HRESULT: 0X800AC472

BigG wrote:I get an error on a new environment TM1Web websheets (even the simpliest one) will not open

Did you check the DCOM permissions of the Windows user account running the Excel Report Server TM1ExcelService.exe ?


See the IBM Technote 1458332:

https://www-304.ibm.com/support/docview ... 58332&wv=1
Unable to launch TM1 websheet: Old format or invalid type library

cheers moby91, you are a life saver... thought it was permissions and couldnt find the specific error on the IBM site, but your tech note is the answer.