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TM1Web - PDF Export- Session Timed Out Error

Posted: Fri Mar 25, 2011 12:24 pm
by pradeep.k.jagadeesan
When I tried the option Export to PDF in TM1Web, I am getting an error like “Session Timed Out, Please login again”. I also increased the session timing in IIS server option, but still through the same error. Please any help, its very urgent.

Thanks in advance.
Pradeep J

Re: TM1Web - PDF Export- Session Timed Out Error

Posted: Sun Mar 27, 2011 9:54 pm
by BigG
dont know if this helps, but we have had issues with the dependencies for starting of the PDFCamp printer service and Tm1 excel service. Seems the Tm1 excel service starts before the PDFCamp printer server. To fix this we have to manually restart the Tm1 excel service after a server restart

Also make sure PDFCamp is default printer setting for admin logon on tm1 server

To fix dependencies - you may try is to follow the Microsoft KB:
http://support.microsoft.com/kb/193888

We do not get the timeout though