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Unable to Load TM1 Workflow from Perspectives

Posted: Mon Sep 27, 2010 7:11 am
by Radhika
Hello everybody,

Recently we had installed TM1 Workflow v9.4.1 on a Windows 2003 32-bit machine. But when I try to access TM1 Work flow from TM1 Perspective v9.4.1 (intalled on the same machine),

When I go to TM1 Perspective --> TM1 -->TM1 Workflow --> ADMIN ---> I get the error message

Microsoft Visula Basic: Compile error in hidden module : frm Task Actions .

Anybody, please help me.

Regards,
Radhika

Re: Unable to Load TM1 Workflow from Perspectives

Posted: Mon Sep 27, 2010 9:07 am
by Pim van Putten
Dear Radhika,

We have had the exact same error mesage in TM1 9.4.1 and this is what the IBM engineers came with:

"
This is a known problem with a microsoft fix(KB960715).
To resolve this problem,

Could you please check the folowing registry keys are DWORD value 0 on the client:
(If you are unsure about editing the registry, please get your IT dpt to do this.)

2C247F23-8591-11D1-B16A-00C0F0283628

BDD1F04B-858B-11D1-B16A-00C0F0283628

C74190B6-8589-11D1-B16A-00C0F0283628

0ECD9B64-23AA-11D0-B351-00A0C9055D8E

Also please check and see if the last key is listed twice. If it is, delete the key and reinstall
workflow.
"

I hope this helps, it worked for our client at the time.

Gr. Pim

Re: Unable to Load TM1 Workflow from Perspectives

Posted: Tue Sep 28, 2010 9:09 am
by Radhika
Hello Pim,

Yes you are right, I have the below registry key for which the DWord value is 400.

0ECD9B64-23AA-11D0-B351-00A0C9055D8E, I changed the value of DWord from 400 to 0..then it worked.

Thank you for your solution.

Regards,
Radhika