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concurrent users

Posted: Tue Jul 06, 2010 9:23 am
by viswaraju
hi,
please can give me how to see the concurrent users in production project when the services stooped accidently, how to see the concurrent users. In the way that When the service is been stopped? Which user had in? Root Cause Analysis.

thanking you

Re: concurrent users

Posted: Tue Jul 06, 2010 11:11 am
by Steve Vincent
I assume what you mean is "How can i find out which users were logged in to a service just before it crashed"?

You might be able to get some information, but it's not easy. If you have cube logging turned on for the }ClientProperties cube, you will be able to search for log entries where the "STATUS" element shows as ACTIVE. If a user logs out, it will return to blank.

If you don't have that logging turned on, or the audit logs that came in 9.4 (?) are not activated or you don't use TM1top, then i'm afraid you don't have any way of knowing who was in when it crashed.