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Issue slicing from Web to Excel - HELP

Posted: Mon Jun 21, 2010 6:00 am
by Armand Mizan
All

We recently upgraded to TM1 9.5 and installed TM1 Web as well.
When we try to slice out from web to Excel we get the following error message

Internal error occured while creating MS Excel Workbook : Retrieving the COM class factory for component with CLISD {00024500-0000-0000-C000-0000000000046}- failed due to following error: 80080005

All other functionality within Web such as creating views, browsing cubes etc work fine

Has anyone experienced this error before, or have any suggestions ??

Thanks in advance
Armand

Re: Issue slicing from Web to Excel - HELP

Posted: Fri May 13, 2011 12:34 am
by edward
Hi Armand

The account used in the services (TM1 Excel Service) requires to have admin rights

Regards,

Ed