TM1 Forum

Posted: **Mon Sep 08, 2008 2:54 pm**

I have a client that is running into some errors while trying to install an instance as a service. The client is running from the command prompt and receiving the following reply upon execution:

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StartServiceCtrlDispatcher being called.

This may take several seconds.  Please wait.

The syntax appears correct: tm1sd -install service name directory name but for some reason he is receiving this message.

He's trying to install 32 bit 9.4. Has anyone run into an error like this?

Posted: **Wed Sep 10, 2008 9:33 pm**

Hi

The full syntax is

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tm1sd -install <-nServiceName> <-zConfigPath> <-uUserName> <-wPassword>

I would also check that the ConfigPath does have a valid TM1S.CFG file, and that it does have a DataDirectory entry that points to where the cubes are.

The user id needs to have local admin rights on the server. I am not sure of the latest recommendation. I have always used applix_subsystem, but I guess it should now be TM1_subsystem.

The User Id needs to be fully qualified with the machine or domain name eg MYBOX\Applix_Subsystem where MYBOX is the name of the Windows Server

Regards

Paul Simon

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