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Objects Not Copying to Server

Posted: Mon Sep 08, 2008 9:12 am
by Steve Vincent
This one is a little puzzling, never seen it before and can't quite get my head around it.

I had a couple of basic subsets in my dev server against 2 control dims, }Cubes and }Dimensions. I needed to copy across some TIs and these subsets too, and i have a bunch of BAT files that do that (including stop / restart of the service) every weekend. So i copied them to the folder that is picked up by these BAT files and went home Friday thinking nothing more about it.

This morning i checked all the files had been copied and all looked good. However, in the service i cannot see the 2 subsets. The objects are there in the data directory, but TM1 is refusing to acknowledge the fact. It's hardly a world shattering issue to create them manually, but the point is why didn't they appear?

The dev and prod servers are running slightly different versions of TM1 (9.0 SP3 182 and 9.0 SP3 173) but i've gone from 8.1.8 to 9.0 before and never lost anything yet, so why would it ignore them? I've checked the message log as the service started up and nothing has caused it to report an issue, so i'm at a loss, especially as the TIs i copied are fine :?

Re: Objects Not Copying to Server

Posted: Mon Sep 08, 2008 10:02 am
by jim wood
What server platform (OS) are you running? (On both servers)

Re: Objects Not Copying to Server

Posted: Mon Sep 08, 2008 1:43 pm
by Steve Vincent
Windows Server 2003 Standard (32bit)

Re: Objects Not Copying to Server

Posted: Mon Sep 08, 2008 2:16 pm
by Martin Ryan
Are they static subsets? If so, do any of the elements exist in the dev server that don't exist in the new server? Or any other reason why the live server might not be able to work out what the dev server was doing with the subsets?

Martin

Re: Objects Not Copying to Server

Posted: Wed Sep 10, 2008 9:44 pm
by paulsimon
Steve

I don't know if this could conceivably be related but I once had a problem with copying curly brackets. I needed a second copy to pick them up.

XCOPY F:\DATA\*.* M:\SERVER7\DATA /Y /R /E
REM above misses curly bracket files so this gets them.
XCOPY F:\DATA\}*.* M:\SERVER7\DATA /Y /R /E

Is it possible that your files have copied but the windows security has been set so that your TM1 Server's Windows User Id can't see them? Unlikely assuming it has local admin rights, but worth a shot.

Regards

Paul Simon

Re: Objects Not Copying to Server

Posted: Fri Sep 12, 2008 9:09 am
by Steve Vincent
The copy itself definately worked, nothing was left behind. Security is an interesting one, XP security can be a pain when transferring files but i'd have expected all of the items i'd copied to have been an issue then, not just these 2 views. The name of the account running the service on both boxes is the same, but that doesn't mean it'd apply the right security.

Martin also raises an interesting point, one was static and the other was MDX driven. Neither showed up, but i'll try a test with some subsets that do and don't have elements that exist and see what happens. Cheers for the ideas :)