OPERATION FAILED - TM1Web

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appleglaze28
Regular Participant
Posts: 269
Joined: Tue Apr 21, 2009 3:43 am
OLAP Product: Cognos TM1, Planning
Version: 9.1 SP3 9.4 MR1 FP1 9.5
Excel Version: 2003

OPERATION FAILED - TM1Web

Post by appleglaze28 »

Can somebody helped me out with something. I created a TM1 application in Winsows XP and was able to deploy it via TM1Web and have access to it on a laptop running on Windows 7 and IE 8. But I tried to migrate that application to a Server 2003 and tried to access it with the same client machine, I keep getting an error even just typing out the admin server, it proceeds to the screenshot. Entering the username without the admin name still gets me the same problem.I even tried in on a XP and IE7 and I still get the same error.

But on the server it self I don't get this problem.How do I troubleshoot this problem?
Attachments
Capture1.PNG
Capture1.PNG (7.78 KiB) Viewed 5876 times
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George Regateiro
MVP
Posts: 326
Joined: Fri May 16, 2008 3:35 pm
OLAP Product: TM1
Version: 10.1.1
Excel Version: 2007 SP3
Location: Tampa FL USA

Re: OPERATION FAILED - TM1Web

Post by George Regateiro »

We encountered this when the permissions to TM1Web were not setup correctly. Check your permissions on the ExcelSheet directory and the UserTempDir.To solve this we had to give the authenticated users group access to these directories. What is happening is that TM1 is trying to create some files when the sheet is being accessed and the users do not have rights to create the file.
appleglaze28
Regular Participant
Posts: 269
Joined: Tue Apr 21, 2009 3:43 am
OLAP Product: Cognos TM1, Planning
Version: 9.1 SP3 9.4 MR1 FP1 9.5
Excel Version: 2003

Re: OPERATION FAILED - TM1Web

Post by appleglaze28 »

Actual it happens during login and sometimes during accessing the URL for TM1web. I reconfigured web not to ask for the AdminServer & Servername so I would just need to enter the username and password. Cause prior to this when I enter the AdminServer and push the TAB Button on the keyboard, it doesnt allow me to enter the username instead it goes directly to that page that i attached early on? Is there any security feature in the network that I should look into that's cause this? Cause we i tried accessing TM1web through another server have the same subnet and I was able to access it but with other pcs in the network its either i get an error or the loadin of the site doesn't finish as seen below in the attachment
rishonew
Posts: 1
Joined: Mon Sep 19, 2011 4:38 pm
OLAP Product: TM1
Version: 9.5.2
Excel Version: 2007

Re: OPERATION FAILED - TM1Web

Post by rishonew »

Did anyone find a solution to this?
I am getting the same error on TM1 9.5.2 Contributor.
Everything works fine, until you click on a node to open it. I get the same error that's in this image.
Any solutions?
I have installed TM1 on a Win XP SP3 machine with IE 7
csjean
Posts: 40
Joined: Mon Mar 01, 2010 2:53 pm
OLAP Product: TM1
Version: 9.5 9.5.1 9.5.2
Excel Version: 2007

Re: OPERATION FAILED - TM1Web

Post by csjean »

Hi all,

And what do your tm1web log say?

They're typicaly located in: C:\Inetpub\wwwroot\TM1Web\log
Cheers!

--
Claude-Sebastien Jean
Senior Consultant in Information Technology
Keyrus Canada
www.keyrus.ca
erakeman
Posts: 10
Joined: Wed Sep 24, 2008 9:04 pm

Re: OPERATION FAILED - TM1Web

Post by erakeman »

I have been encountering this problem recently. Any solution, work around, or recommendations?
peace out,
rake
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