TM1 Web Install Issue

[jim wood]

Guys,

I am trying to get the enigma that is TM1 web working. I think I have done everything right but I am getting an error message when I ty to access the logon on page. The error message is as follows:

Server Error in '/TM1Web' Application.
________________________________________
Access to the path "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\tm1web\f5b08ee6\d1f7d7c7\hash.web" is denied.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.UnauthorizedAccessException: Access to the path "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\tm1web\f5b08ee6\d1f7d7c7\hash.web" is denied.

ASP.NET is not authorized to access the requested resource. Consider granting access rights to the resource to the ASP.NET request identity. ASP.NET has a base process identity (typically {MACHINE}\ASPNET on IIS 5 or Network Service on IIS 6) that is used if the application is not impersonating. If the application is impersonating via <identity impersonate="true"/>, the identity will be the anonymous user (typically IUSR_MACHINENAME) or the authenticated request user.

To grant ASP.NET write access to a file, right-click the file in Explorer, choose "Properties" and select the Security tab. Click "Add" to add the appropriate user or group. Highlight the ASP.NET account, and check the boxes for the desired access.

Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[UnauthorizedAccessException: Access to the path "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\tm1web\f5b08ee6\d1f7d7c7\hash.web" is denied.]
System.IO.__Error.WinIOError(Int32 errorCode, String str) +393
System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync, String msgPath, Boolean bFromProxy) +888
System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize) +44
System.IO.StreamWriter.CreateFile(String path, Boolean append) +55
System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize) +49
System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding) +20
System.Web.Compilation.PreservedAssemblyEntry.WritePreservedSpecialFilesCombinedHash(Int64 hash) +165
System.Web.Compilation.PreservedAssemblyEntry.DoFirstTimeInit(HttpContext context) +851
System.Web.Compilation.PreservedAssemblyEntry.EnsureFirstTimeInit(HttpContext context) +97
System.Web.Compilation.PreservedAssemblyEntry.GetPreservedAssemblyEntry(HttpContext context, String virtualPath, Boolean fApplicationFile) +29
System.Web.UI.TemplateParser.GetParserCacheItemFromPreservedCompilation() +91
System.Web.UI.TemplateParser.GetParserCacheItemInternal(Boolean fCreateIfNotFound) +217
System.Web.UI.TemplateParser.GetParserCacheItemWithNewConfigPath() +125
System.Web.UI.TemplateParser.GetParserCacheItem() +88
System.Web.UI.ApplicationFileParser.GetCompiledApplicationType(String inputFile, HttpContext context, ApplicationFileParser& parser) +171
System.Web.HttpApplicationFactory.CompileApplication(HttpContext context) +43
System.Web.HttpApplicationFactory.Init(HttpContext context) +485
System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context) +170
System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr) +414

________________________________________
Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407

I have tried to change user settings for both the .Net user and the IIS user. This did not work. Any help or advise you can give will be greatly appreciated.

Jim.

Following Capt. Kirk in to the very murky waters that is TM1 Web!!!

[Alan Kirk]

Guys,

I am trying to get the enigma that is TM1 web working. I think I have done everything right

You mean aside from electing to use Web, that is?

but I am getting an error message when I ty to access the logon on page. The error message is as follows:

Server Error in '/TM1Web' Application.
________________________________________
Access to the path "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\tm1web\f5b08ee6\d1f7d7c7\hash.web" is denied.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.UnauthorizedAccessException: Access to the path "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\tm1web\f5b08ee6\d1f7d7c7\hash.web" is denied.

We originally set up a separate login on the server to run Web but had all manner of problems getting the perrmissions to run right. In the end we just gave up and ran it under the Server\Administrator account. That's what I'd suggest doing if you aren't already.

But if you don't want to, lemmie see...

Could be that there's some dodginess with the registration of the framework. Try uninstalling, then go to a command prompt and try registering manually:

Code: Select all

aspnet_regiis.exe -i

I take it that you DO have Excel 2002 or better 2003 installed on the server? (OK, so I'm just running through the checklist now...)

Make sure that all of the relevant services are running; these will be:
- IIS Admin Service
- World Wide Web Publishing Service
- HTTP SSL (These two are both dependent on the IIS Admin Service)
- TM1 Admin Server
- TM1 Excel Service.

It may be none of the above; it'd be useful to know which server account you're running this under and how you've set that up, though.

I'll dig out my copious quantity of installation notes later today and see whether there's anything more specific about this in there. I believe that they're filed under "S" for "Shoot me now."

[jim wood]

Hi Alan,

Thansk for getting back to me. Now to fill some of the gaps:

1) I have installed this on my windows xp laptop rather than a server.
2) I have used the adminstrator account for the installation.
3) All the services mentioned are up and running.

As for re-installing, I'd rather not really as xp does not clear it's registry very well at the best of times. Can I do the manual registry entry without re-installing?

Jim.

[jim wood]

If at first you don't succeed, throw your laptop out of the window..... Only kidding. I managed to get it working by chaging the remote access user within IIS from the defualt IIS user to the local administrator.

Who said this TM1 Web stuff is diffcult.. cough, splutter,

Jim.

[shorsted]

Hi

I'm tagging onto the end of this thread as I seem to be having a similar issue but sadly not resolved as above!

I've just installed TM1 web 9.1.4 FP1 and am currently just trying to get to the weblogin page
For simplicity I've installed a tm1 server and admin server on this machine and am going to try connecting them before I then try and connect to our live server which is on another machine but currently I haven't got that far!

I'm getting the following error:
Server Error in '/TM1WEB' Application.

Compilation Error
Description: An error occurred during the compilation of a resource required to service this request. Please review the following specific error details and modify your source code appropriately.

Compiler Error Message: CS0016: Could not write to output file 'c:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\tm1web\7802c1ca\e515860e\rhbawg3d.dll' -- 'Access is denied. '

I've checked that I've got all the relevant services running, they are all running as local system which should be fine at the moment as I'm still running all within the same server

I've also checked the User Accounts have the correct access and also that net framework is registered correctly

We're using .net 1.1.4322 and IIS 6.0

I've attached a screenshot of IIS

I'm at a complete loss so any suggestions would be much appreciated

Regards
Sarah Horsted

IIS.JPG (42.88 KiB) Viewed 6805 times

[Herman Moller]

Sarah,

Are you using 9.1.4 SP4? you mentioned 9.1.4 FP1 I assume this is a typo?

Something that I got off the Microsoft Website that could help.

http://support.microsoft.com/kb/825791/en-us

Good luck.

Herman

[shorsted]

Thanks Herman, that looks like just the thing, I'll let you know how I get on

I did mean 9.1.4 FP1, it was an update release to the first 9.1.4 after that version caused us loads of problems!

Regards
Sarah